General Manager
3 months ago
**Numéro de l'Emploi** 24169982
**Catégorie d'Emploi** Administrative
**Lieu** Hotel PUR Quebec a Tribute Portfolio Hotel, 395 Rue de la Couronne, Quebec City, QC, Canada AFFICHER SUR LA CARTE
**Horaire** Full-Time
**Situé à distance ?** N
**Mutation?** Y
**Type de Poste** Management
**Informations supplémentaires**:Cet hôtel est détenu et exploité par un franchisé indépendant, Crescent Hotels & Resorts. Le franchisé est une société distincte et un employeur distinct de Marriott International, Inc. Le franchisé contrôle uniquement tous les aspects des politiques et pratiques d’emploi de l’hôtel, y compris l’embauche, le licenciement, la discipline, la dotation en personnel, la rémunération, les avantages sociaux et toutes les autres conditions d’emploi. Si vous acceptez un poste dans cet hôtel, vous serez employé par un franchisé et non par Marriott International, Inc.
Chez Crescent Hotels & Resorts, nous sommes une équipe de professionnels de l'hôtellerie profondément connectés et fiers des expériences exceptionnelles que nous offrons à nos clients. Plus que cela, nous savons que nos associés sont les étoiles brillantes de ce que nous faisons
L'Hôtel Pur, Québec, un hôtel Tribute Portfolio, recherche un directeur/directrice général pour superviser la propriété. Dans ce rôle, le directeur général crée et entretient un hôtel axé sur le client avec une vision qui inspire les associés à faire de leur mieux. Superviser le processus de qualité pour assurer la satisfaction de la clientèle en fournissant de manière cohérente la qualité du produit et du service conformément aux objectifs de rentabilité de l'hôtel.
Ce que vous ferez:
Effectuer des tâches administratives, y compris, mais sans s'y limiter : rédiger et présenter des rapports, communiquer avec les clients des propriétaires, les dirigeants de l'établissement, le siège social, les associations locales, etc.
Examiner de manière critique et élaborer des stratégies pour tous les rapports de performance. Porter des jugements et mettre en œuvre des changements pour maximiser la rentabilité. Superviser l'élaboration et la révision du plan d'affaires, du budget annuel et des prévisions annuelles et mensuelles, etc. Formuler des rapports complexes et communiquer de manière proactive avec les propriétaires.
Interviewer, embaucher, superviser et conseiller les responsables de département dans le fonctionnement efficace de leur(s) secteur(s) respectif(s). Rencontrer, élaborer et déléguer des plans d'amélioration pour le fonctionnement et évaluer les performances de l'équipe de direction. Collaborer avec les dirigeants sur les opportunités et la stratégie d'amélioration des performances.
Former, recommander des évaluations de performance, résoudre les problèmes, assurer une communication ouverte et approuver la discipline et tous les licenciements.
Participer aux affaires communautaires et maintenir une image publique positive pour l'hôtel, le restaurant et Crescent. Rencontrer les clients potentiels et actuels et promouvoir l'hôtel. Favoriser des relations communautaires positives et se comporter comme un ambassadeur de l'hôtel.
Communiquer à la fois verbalement et par écrit pour fournir des directives claires à l'équipe.
Visiter physiquement et inspecter visuellement la propriété quotidiennement. Surveiller le contrôle des coûts, l'état de la propriété, la propreté et la qualité des produits et services dans tout l'hôtel. Accueillir et entretenir des relations avec les associés et les clients. Communiquer les besoins de la propriété aux propriétaires avec la fréquence prévue.
Voyager pour assister aux réunions d'entreprise, aux voyages de vente et siéger à des comités tels que le comité de recherche, de développement et de normes.
Gérer de manière appropriée les problèmes des associés en collaboration avec les personnes et la culture conformément à la législation locale et aux politiques de Crescent.
Accomplir toute autre tâche liée au poste qui lui sera assignée.
Compétences et aptitudes requises:
Au moins 3 ans d'expérience en tant que directeur général dans un hôtel à service complet.
Personnalité autonome avec une disposition équilibrée et un esprit d'entreprise.
Doit être prêt à « mettre la main à la pâte » et à aider ses collègues dans leurs tâches professionnelles et à être un joueur d'équipe.
Penseur critique avec une connaissance approfondie des opérations hôtelières, y compris les plans marketing, les programmes de sécurité et de sûreté, le personnel et les relations de travail, la préparation de plans d'affaires, les réparations, la maintenance, les prévisions budgétaires, les programmes d'assurance qualité, le droit de l'hôtellerie et la planification à long terme.
Compétences en leadership pour motiver et développer l'équipe et pour assurer la réalisation des object
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