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Parts Counter Person

4 months ago

Thornhill, Canada Roy Foss Motors - Thornhill Full time

For 60+ years, the Roy Foss Automotive Group has been a cornerstone of the community. We have a long list of long-term, loyal customers, new customers seeking the comfort of a reputable and solid name, and a highly experienced team with decades of collective years in the industry.

Roy Foss Thornhill is seeking an experienced and professional

**Some other great things about us**:

- Professional Team-spirited environment with a supportive service team.
- Great compensation and Competitive Benefits package
- Strong training program

***

**Some things we are looking for so you can be successful in this role**:

- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Follows up on back-ordered parts.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.

**What you will bring to the company**:

- Positive energy and enthusiasm every day
- Strong customer service focus
- Valid G driver’s license and clean driver’s abstract
- Ability to work flexible hours, including some Saturdays
- Ability to lift heavy objects
- Thrive in a fast-paced environment