Outreach Worker

**Outreach Worker**
**CMHA NORTH AND WEST VANCOUVER (3 days/week)**
- Our vision: Mentally healthy people in a healthy society_

**Specific Duties and Responsibilities**
- Connect with people who are homeless or at-risk of homelessness to provide case management, housing search services and links to community resources.
- Build trust and rapport with clients while respecting their privacy and autonomy.
- Administer Intake process with Clients and objective note taking through our the process.
- Lead and support clients to access income (Ministry of Social Development and Poverty Reduction, Income Assistance, and Persons with Disability).
- Educate, inform and advocate for clients regarding benefits and entitlements (social assistance, rental subsidies, employment supports, low-income services i.e. food bank and food stamps)
- Build partnerships with appropriate community supports including government, the Shelter, mental health services etc. to build awareness of the program as well as to facilitate supports for clients.
- Providing outreach, case management, counseling, advocacy, and other needed services to clients in any environment including: the streets, shelters, hospitals, institutions, apartments, and office
- Attend all regional and partnerships meetings, and training as required.
- Create, build, and foster partnerships with housing providers and landlords.
- Connect regularly with designate manager to report progress, discuss challenges and prepare documents required by management.
- Liaise with medical services.
- Maintain reporting and data collection for Funders.
- Perform other duties as required.

**Qualifications**
- 2+ years of experience supporting adults with mental illness, addiction, poverty and homelessness with a diploma or Degree in Social Services and/or an equivalent combination of education, training, and experience.*_We are looking for experience in the social services sector particularly, working with federal or provincial clients; acquired knowledge of the continuum of housing and barriers to accessing safe and affordable rental markets; and serving socially marginalized or disadvantaged populations with complex and multifaceted needs. Sensitivity to clients with Aboriginal ancestry and disabilities._
- Valid First Aid and CPR
- Basic computer and Internet literacy (including MS Word/Excel/Outlook, G-Mail)
- Mental Health First Aid (or willingness to complete it)
- Criminal Record Check is a condition of employment.
- Valid driver’s license and access to a reliable vehicle
- De-escalation training and indigenous cultural competency training are recommended.

**Skills and Abilities**
- Experience working with people with mental health and/or addictions issues as well as familiarity with “the street”
- Knowledge of harm reduction principles, crisis prevention and intervention and conflict resolution and de-escalation skills
- Ability to work independently and in a collaborative team environment with community partners.
- Trained in Naloxone administration and know the signs of a drug overdose
- Excellent oral and written communication skills
- Teamwork and leadership skills

We are an equity employer and encourage applicants from women, persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientation and genders and others who may contribute to our further diversification.

**Job Type**: Part-time
Part-time hours: 21 per week

**Salary**: $24.00-$26.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match

Schedule:

- Evening shift
- Monday to Friday
- Weekend availability

Work Location: On the road

Application deadline: 2023-02-28