![Gullco International Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service and Inside Sales Representative
3 weeks ago
**About Us**: Gullco has been in the manufacturing industry for 70 years. We specialize in the design, manufacture and implementation of high quality welding and cutting automation equipment. A strong family business environment.
As a Customer Service and Sales Representative, you will play a vital role in ensuring customer satisfaction and facilitating sales processes. Your responsibilities will include:
- Entering orders accurately and efficiently
- Processing credit card transactions
- Generating formal quotes within Epicor our processing software
- Providing freight estimates to customers
- Handling Return Merchandise Authorizations (RMAs)
- Correcting shipping errors and managing all associated paperwork
- Arranging air shipments for our international divisions
- Matching shipping paperwork with sales orders
**Requirements**:
- Previous experience in customer service and sales roles preferred
- Proficiency in using Epicor or similar ERP software is a plus
- Strong attention to detail and accuracy in data entry
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Willingness to learn and adapt
- Familiarity with UK shipping regulations and procedures is an advantage
**Salary**: From $40,000.00 per year
**Benefits**:
- Company pension
- Dental care
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
Work Location: Hybrid remote in Newmarket, ON L3Y 9C3
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