Department Associate

2 weeks ago

Petawawa, Canada CFMWS Full time

**WHO WE ARE**
The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

**THE ROLE**
As a Department Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You assist in the set-up of various departments ensuring shelves are stocked, and faced, and properly signed. You provide technical and professional guidance on sales and products and deal with customer concerns or complaints to ensure customer satisfaction. You assist with ordering products and price new inventory.

The Department Associate may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**

An acceptable combination of education, training, and experience will also be considered

**Experience**

In retail and convenience operations

In cash handling

In sales and merchandising

In food and beverage preparation

In food and beverage service

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

**LANGUAGE REQUIREMENTS**
English Essential

**BENEFITS AVAILABLE** Health Benefits**: Accidental Death and Dismemberment coverage.

**Work Life Balance**: Paid/unpaid leave, including vacation pay, family related leave and personal days.

**Retirement Planning**: A Defined Benefit Pension Plan and Group Savings Plans.

**Learning and Development**: Tuition Assistance Program, payment of professional association memberships, online learning opportunities and second language training.

**Perks**: Discounts provided through CFAppreciation.

**OTHER INFORMATION**
This unionized position is open to all interested parties. Preference will be granted in accordance with the Collective Agreement.

**START DATE**
6 March 2023

**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS05930

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