Curbside Attendant

Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 10 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more Indigo believes that its strength lies primarily with its employees and is committed to sharing its success and promoting team spirit with them.

Indigo Park Canada is currently seeking Curbside Taxi Coordinators to join our team. The primary responsibility is to ensure exceptional customer service is delivered to patrons of the Kelowna Airport.

**Why Join Indigo?**
- We are dedicated to investing the means and time to better develop our employees so that our team will meet and exceed client expectations
- We believe in recognizing and rewarding excellent performance
- We believe that diversity is a means for success

**What Would You Be Doing?**
- Communicate and coordinate with Dispatch to ensure availability of taxi’s for guests
- Greet guests in a friendly and professional manner and direct them to a Taxi
- Assist guests with luggage; ensure items are handled with care
- Ensures that taxi drivers follow airport procedures and reports occurrences, if necessary

**What Are the Working Conditions?**
- Exposed to outdoor and indoor environments which includes varying temperatures and weather conditions
- Required to stand/walk throughout the duration of the shift

**What Shifts are Available?**
- Monday - Thursday: 7am to 3pm (32 hours)
- Monday - Thursday: 3pm to 11pm (32 hours)
- Friday - Sunday: 7am to 3pm (24 hours)
- Friday - Sunday: 3pm to 11pm (24 hours)
- We may be able to make changes to these schedules for Full-Time 5 days per week and Part-Time 2 days per week

**What Are We Looking For?**
- Previous customer service experience
- Ability to work efficiently under pressure in a fast-paced environment
- Takes pride in maintaining a high standard of quality service
- Ability to work well in a team setting
- Conducts themselves in a respectful, professional way with a high level of integrity
- Strong command of the English language, both orally and written
- Physically capable of preforming the duties assigned (walking, standing, lifting luggage)
- Willing to submit to a background check

**What Will Set You Apart?**
- Enthusiasm for on-going learning, coaching, and training
- Professional presentation with a focus on customer and client relations
- Experience in the hospitality / service industry
- Bilingual - knowledge of a second language
- The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in the relationship to the materials or processes process._

**Job Types**: Full-time, Permanent, Part-time
Part-time hours: 24-40 per week

**Salary**: $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Kelowna, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What schedules are you interested in?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location