Customer Experience Associate
7 months ago
Requisition ID: 173658
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
**Is this role right for you? In this role you will**:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Quebec : Gatineau
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
-
Customer Experience Associate
7 months ago
Gatineau, Canada TD Bank Full time**Customer Experience Associate**: - 425765BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 125 Boulevard du Plateau **Employment Type** - Regular **City** - Gatineau **Time Type** - Part Time **Province/State** - Quebec **Hours** - 30 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...
-
Customer Experience Associate
6 months ago
Gatineau, Canada TD Bank Full time**Customer Experience Associate**: - 432865BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 55 Boulevard de la Gappe **Employment Type** - Regular **City** - Gatineau **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...
-
Customer Experience Associate
3 months ago
Gatineau, Canada Scotiabank Full timeRequisition ID: 208210 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Service Desk Associate
6 months ago
Gatineau, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...
-
Customer Experience Associate
6 months ago
Gatineau, Canada TD Bank Full timeWork Location: Gatineau, Quebec, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice -...
-
Omni Customer Fulfillment Associate
6 months ago
Gatineau, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Experience Specialist
3 months ago
Gatineau, Quebec, Canada beBee Professionals Full time $30,000 - $45,000{"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in Gatineau, Canada. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries,...
-
Manager, Customer Experience
6 months ago
Gatineau, Canada TD Bank Full time**Manager, Customer Experience**: - 416524BR **Job Category - Primary** - Retail Banking - Management **Work Location** - 125 Boulevard du Plateau **Employment Type** - Regular **City** - Gatineau **Time Type** - Part Time **Province/State** - Quebec **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...
-
Customer Experience Specialist
1 month ago
Gatineau, Quebec, Canada Kruger Products Full timeThe Customer Experience Specialist will be the face of Kruger Products to our customers. This role involves working closely with our sales and distribution teams to ensure that customer orders are fulfilled on time and accurately. The ideal candidate will have excellent communication skills in both French and English, as well as the ability to multitask in a...
-
Customer Experience Associate
2 months ago
Gatineau, Canada The Toronto-Dominion Bank (Canada) Full timeDescription : Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers. This role is required to understand customer needs and identify opportunities to promote products, services, and/or refer them to the appropriate team member or...
-
Omni Customer Fulfillment Associate
6 months ago
Gatineau, Canada Walmart Canada Full time**Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...
-
Gatineau, Quebec, Canada beBee Professionals Full time $30,000 - $45,000In the role of Customer Service Associate at beBee Professionals in Gatineau, Canada, you will deliver exceptional customer service through effective communication and issue resolution.Responsibilities:Evaluate and respond to customer inquiries via multiple channels.Provide detailed information about products and services offered by beBee...
-
Retail Sales Associate
4 days ago
Gatineau, Quebec, Canada beBee Professionals Full time $25,000 - $35,000BeBee Professionals in Gatineau is seeking a skilled Retail Sales Associate to provide exceptional customer service and manage cash transactions. This role requires a strong ability to multitask, handle cash, credit, and debit payments efficiently, and maintain a clean checkout area.About the Role:Process customer purchases, handle cash and credit...
-
Store Manager
2 months ago
Gatineau, Quebec, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a skilled Store Manager - Customer Experience to join our team in Gatineau, Canada. As a key member of our team, you will be responsible for supervising daily operations, ensuring efficient workflows and high-quality service.Key Responsibilities:Supervise daily operations, ensuring smooth workflows and excellent customer service.Train, mentor,...
-
Department Supervisor
6 months ago
Gatineau, Canada The Home Depot Canada Full time**Full-Time Position, Salary starting at 22.50$/H** Working here is about more than helping customers choose the right product. It's about making a difference in their lives. We call it "unleashing your inner orange" and it's the ability to tap into our inner potential to help customers create a space worth calling home. It takes true passion for helping...
-
Caregiver Food Service Associate
2 weeks ago
Gatineau, Quebec, Canada Chartwell Résidences pour retraités Full timeAt Chartwell Résidences pour retraités, we strive to make a positive impact on the lives of our residents, their families, and our employees. As a Caregiver Food Service Associate, you will play a vital role in providing exceptional dining experiences for our seniors.About the OpportunityWe are seeking an individual who is passionate about food and...
-
Customer Service Specialist
2 months ago
Gatineau, Quebec, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a skilled Sales Associate to join our team in Gatineau, Canada.Job Description:The Sales Associate will be responsible for providing exceptional customer service, maintaining knowledge of products and promotions, and contributing to the overall success of our store.Key Responsibilities:Greet and assist customers with their purchases.Maintain...
-
Customer Service Specialist
3 months ago
Gatineau, Quebec, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Gatineau, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...
-
Retail Sales Associate
2 months ago
Gatineau, Quebec, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Retail Sales Associate to manage customer transactions and provide a positive shopping experience. Key responsibilities include processing customer purchases, handling cash and credit transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash and credit...
-
Sales Associate
7 months ago
Gatineau, Canada GUESS?. Inc. Full time**Reports to**: Store Management Position Overview The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards,...