Patient Coordinator

2 weeks ago


Courtenay, Canada THE JOINT PHYSIOTHERAPY & SPORTS INJURY CENTRE Full time

Working administrative position at very busy Physiotherapy Clinic.

**Responsibilities**:

- Greet and check-in patients upon arrival
- Schedule appointments
- Answer phone calls and respond to patient inquiries
- Verify insurance coverage and assist with insurance claims processing
- Collect and update patient information in electronic medical records systems (Jane.)
- Assist with patient billing and payment processing
- Maintain a clean and organized front desk area as well as cleaning rooms, laundry, clinic organizing.

We also have a large therapy pool that requires testing and maintenance.

**Requirements**:

- Strong administrative skills, and electronic medical records experience is beneficial but not necessary
- Flexible availability
- Excellent communication skills, both written and verbal, very friendly
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and handling patient inquiries
- Attention to detail and accuracy in managing patient information

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.

**Job Types**: Part-time, Casual

**Salary**: From $18.50 per hour

Expected hours: 30 - 34 per week

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

Ability to Commute:

- Courtenay, BC V9N 1N3 (preferred)

Work Location: In person


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