QA Analyst

2 days ago


Toronto, Canada OTT Financial Group Full time

**QA Analyst - OTT Remit**

OTT Financial Group is the parent organization of a group of financial services and investment companies. We leverage cutting-edge fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners. Empowering 5,000+ merchants and hundreds of thousands of individual clients across Canada, we are the home to a wealth of expertise in forex and securities trading, mobile and cross-border payment, and investment fund management.

We are ambitious, results-focused, and forward-looking. At OTT, you’ll get numerous opportunities to learn and grow, alongside a cohort of talented people from diverse backgrounds and industries. Tackling business challenges in a collaborative and innovative environment, you’ll be encouraged to be your best self and make a meaningful impact.

OTT Remit is the newest online remittance app launched by OTT Financial Inc., which allows customers to easily and quickly send money from Canada to their families and friends globally.

We focus on driving conversion (new and returning customers) and customer retention, through best-in-class remittance customer journeys. You will be involved in many exciting and innovative projects designed to the industry forward and enhance our clients’ experience.

**Responsibilities**:

- Review product requirements and designs with testability, usability, and scalability in mind
- Create, maintain, and execute test plans and test cases for product features and customer use case scenarios
- Think outside of the box and come up with new creative ways to test and break the system
- Hands-on experience in automation testing and defect management
- Work closely with the Development and marketing teams to investigate, troubleshoot, and verify defect fixes
- Strong problem-solving capabilities, understands systems design and architecture
- Excellent collaborator with strong communication and interpersonal skills with an ability to work effectively with testers, developers, and analysts in a fast-paced agile environment
- Additional duties as needed
- Maintains a positive energetic attitude
- Discover marketing opportunities from user analytics and data, increase the number of both new and loyal users of platform through marketing activities

**Qualifications**:

- Bachelor’s in Computer Science, Engineering, Information Systems, or related experience
- 3 years ‘hands-on experience developing test cases for functional, performance, and regression testing including experience with manual and automation test approaches on Mobile and Cross-Browser testing and API testing
- Systems and business processes Excellent written and verbal communication skills
- Strong multi-tasking and organizational skills with an ability to stay focused on deadlines and deliverables
- Focus and attention on customer experience
- Quick learning ability to learn new things independently. seeks areas of improvement for personal growth
- Self-driven demeanor focuses and commits, proposes solutions and improvements

**Nice to have**
- Knowledge in the Financial and Remittance industry


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