Team Lead

1 month ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Team Lead -- Integration & QA

**Dept**: Information Services

**Posting ID**:2023-33497

**Role/Level**: PG13 -( $49.37 to $61.69)

**Status**:Permanent Full Time(x1)

**S**
**ite**: Mississauga Hospital

**Posted**:June15,2023

**Posting End date**:June 22,2023

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team

**Team Lead - Integration & QA**

**JOB DUTIES AND RESPONSIBILITIES**:

- Lead Integration & QA team and oversee day to day tasks for operational support and project work of Senior Integration Developers and Quality Assurance analysts
- Lead the delivery of multiple technical initiatives with a strong focus on delivering high quality, functional outcomes delivering value to the Hospital community.
- Adept at adjusting priorities as required to meet to meet emerging requirements of the Hospital
- Proactive monitoring of alerts related to Integration platforms to minimize the risk of unplanned downtimes
- Ensure timely response to all Incidents related to Integration platforms and maintaining SLA of 99.95%.
- Perform the role of Scrum master to facilitate Scrum framework for development sprints prompting Agile Methodology within the team
- Coordinate disaster recovery exercises, backup files restore validation and other exercises including walkthroughs, tabletop and functional exercises.
- Lead and schedule upgrades for the Epic and Integration platforms
- Enumerate and specify standard operating procedures for implementation within the team, developing a repository of knowledge for use by the Integration and QA team.
- Effectively communicate expectations to team members and stakeholders in a timely and clear fashion
- Fostering an environment of continuous improvement and implementation of best practices is integral to the role
- Present complex Technical solutions to all levels of the organization in clear, concise and easy to understand language
- Delegate for Systems Development & Integration Manager when required

**JOB QUALIFICATIONS**:

- University degree in a computer science or equivalent required
- 10+ years working in IT industry required, primarily in developing Integration solutions utilizing HL7/FHIR interfaces
- Epic Bridges certification required
- 2+ years supporting Microsoft BizTalk ESB is required
- 2+ years leading IT initiatives and overseeing deliverables of IT professionals with focus on QA.
- 2+ years experience working in healthcare required, specifically in delivery of high impact, high quality Information technology initiatives
- Working knowledge of following frameworks: Scrum, ITIL, PMBOK, TOGAF required
- Familiar with Systems Development Life Cycle (SDLC), including design, development, testing, deployment
- Excellent analytical and interpretation skills along with demonstrated experience in problem solving and conflict resolution
- Ability to multitask and manage multiple priorities
- Experience with relationship management and working with clinicians to integrate technology into practice an asset
- Advanced skills in business analysis, workflow process redesign, and stakeholder engagement
- Excellent communication skills. Ability to communicate the same message to people at multiple levels throughout the organization
- Highly effective interpersonal and communication skills combined with excellent organizational skills
- Excellent Team building and leadership skills with the ability to influence and direct the team to exceptional outcomes.
- Project management skills an asset-
- Where these factors are relatively equal seniority shall govern providing the successful applicant._- In acco

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