Change Integration Specialist
2 weeks ago
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
The Change Integration Specialist reporting to the Business Integration Manager, helps integrate internal business partners into products and services offered by Canadian Document Services (CDS). They create repeatable processes, establishing standards based on company policies, industry/best practices, and government regulations, while ensuring process consistency for Canadian Document Services. Specialists provide support and feedback to the Business Integration Manager, Director and the team.
**What will you do?**
- Collaborate with business partners and vendors supporting service change or new implementations
- Provide analysis, measurements, and estimates for business partners and Canadian Document Services leaders
- Adhere to defined schedules and predefined implementation model Develop business processes, practices and tools, and facilitate implementations with business teams.
- Accountable for the measuring of process performance by gathering and analyzing data
- Provide guidance and help operationalize new businesses & services within CDS and/or 3rd party vendors
- Maintain Business Records (Databases & Documentation)
- Support RFP processes and any other market research & analysis
- Identify and drive continuous improvements to improve efficiencies
- Develop and maintain strong partnerships with existing/new business areas and ensure consistency and clear communications with all internal and external business partners
**What do you need to succeed?**
- Collaborate with business partners and vendors supporting service change or new implementations
- Provide analysis, measurements, and estimates for business partners and Canadian Document Services leaders
- Adhere to defined schedules and predefined implementation model
- Develop business processes, practices and tools, and facilitate implementations with business teams.
- Accountable for the measuring of process performance by gathering and analyzing data
- Provide guidance and help operationalize new businesses & services within CDS and/or 3rd party vendors
- Maintain Business Records (Databases & Documentation)
- Support RFP processes and any other market research & analysis
- Identify and drive continuous improvements to improve efficiencies
- Develop and maintain strong partnerships with existing/new business areas and ensure consistency and clear communications with all internal and external business partners
**What's in it for you?**
- Flexible Benefits from the day you join to meet the needs of you and your family
- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
- Challenge of a changing and dynamic environment with exposure to many business areas and processes
- Work-life balance by scheduling your day around your priorities and having more time to spend on the important things
LI-Hybrid
When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
**Job Category**:
Business Analysis - Process
**Posting End Date**:
16/03/2023
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