Shop Assistant
6 months ago
Job Title: Shop Hand
Company: Freddy's Barber Shop
**Job Type**: Part-time
Shift Schedule:
- Tuesdays and Wednesdays: 9 am to 12 pm
- Fridays: 9:30AM-6:00PM
**Job Description**:
Summary:
Freddy's Barber Shop is seeking a diligent and customer-focused Shop Hand to join our team. As a Shop Hand, you will play a crucial role in ensuring the smooth operation of our barber shop by providing exceptional customer service, managing transactions, and maintaining a clean and welcoming environment.
Key Responsibilities:
- Client Greeting and Appointment Management:
- Warmly greet clients as they enter the shop.
- Ensure clients are promptly booked in with a barber.
- Assist clients with any inquiries and provide information about our services.
- Customer Service:
- Provide excellent customer service by addressing client needs and concerns.
- Create a friendly and welcoming atmosphere for all clients.
- Transaction Handling:
- Efficiently process both cash and card transactions, including payments for services and products.
- Maintain accurate records of daily transactions.
- Shop Maintenance:
- Keep the shop area clean and organized throughout the shift.
- Perform routine cleaning tasks to maintain a hygienic environment.
- Laundry Management:
- Manage laundry tasks, including washing and folding towels and capes.
- Ensure a constant supply of clean linens for barbers.
- Appointment Booking:
- Answer incoming phone calls and provide information to clients.
- Efficiently schedule appointments and manage the appointment calendar.
Qualifications:
- Friendly and personable with excellent interpersonal skills.
- Strong customer service orientation.
- Detail-oriented and able to handle cash transactions accurately.
- Ability to maintain cleanliness and orderliness in a fast-paced environment.
- Good organizational skills and the ability to multitask.
- Basic computer skills for appointment booking and transaction processing.
**Benefits**:
- Competitive hourly wage.
- Opportunities for growth within the company.
- A supportive and friendly team environment.
- Discounts on barber services and products.
**Job Type**: Part-time
Part-time hours: 15 per week
**Salary**: $16.55 per hour
**Benefits**:
- On-site parking
- Store discount
Shift:
- Morning shift
Ability to commute/relocate:
- Guelph, ON N1E 2M9: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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