Server - Food and Beverage Services

Work Term: Casual
- Work Language: English
- Hours: 15 to 44 hours per week
- Education: No degree, certificate or diploma
- Experience: 1 year to less than 2 years
**Work setting**:

- Urban area
**Tasks**:

- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Enforce provincial/territorial liquor legislation and regulations
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Supervise other servers and bussing staff
- Schedule staff
- Train staff
- Assist clients/guests with special needs
- Provide customer service
- Recruit, train and supervise staff
- Participate in marketing plans and implementation
- Negotiate with clients for catering or use of facilities
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Cost products and services
- Balance cash and complete balance sheets, cash reports and related forms
- Negotiate arrangements with suppliers for food and other supplies
- Set staff work schedules and monitor staff performance
- Organize and maintain inventory
- Plan, organize, direct, control and evaluate daily operations
**Supervision**:

- 5-10 people
**Certificates, licences, memberships, and courses**:

- Smart Serve
- Workplace Hazardous Materials Information System (WHMIS) Certificate
- Food and beverage server trade certification
- Bartender certification
**Computer and technology knowledge**:

- Electronic cash register
- Point of sale system
- MS Excel
- MS Word
- MS Outlook
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Overtime required
- Work under pressure
- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Accurate
- Excellent written communication
- Dependability
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?