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Scheduler - Casual

8 months ago


Guelph, Canada COMMUNITY LIVING GUELPH WELLINGTON Full time

**Scheduler**

Are you a person that thinks ahead and is always able to find a solution to any problem? Are you organized and are able to switch gears in a dime? Do you like working in a fast work environment and answering calls? If this sounds like you, then we have the perfect position for you

We are looking for a casual scheduler that is driven, positive and who stands up to challenges. As a Scheduler, you will be reporting to the Scheduler supervisor and will responsible for finding people to fill vacant shifts.

**What You Will Be Doing?**

Your Responsibilities:

- Ensure schedules are available for staff to view
- Identify and fill any open shifts as necessary by answering calls, identify replacement staff (via SMS Gateway software) and track and record all occurrences using Kronos
- Schedule approved vacation time and other pre-arranged time off as needed and assigned by the Scheduling Supervisor
- Follow the Collective Bargaining Agreement (CBA) and the Shift Replacement Process to ensure compliance with filling shifts, using applicable software, as well as adhering to Employment Standard
- Keep electronic records up to date and ensure that on-call lists are accurate

**What We Are Looking For?**

You Have:

- Post-secondary college diploma in a relevant field
- 1-3 years’ experience in a similar position is an asset
- Clerical/administrative skills with excellent organizational and communication skills
- Pleasant telephone manner with strong customer service skills
- Demonstrate tact, diplomacy and confidentiality
- Computer proficient in Microsoft Office, Outlook, Kronos (scheduling software)
- Experienced in SMS (text) messaging
- Ability to make decisions quickly and often working alone