Bilingual Personal Banker

2 months ago

Ottawa, Canada HSBC Full time

-Job description

Opening up a world of opportunity.

HSBC is a financial services organization serving more than 39 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.

Wealth and Personal Banking

We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products. Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs around the world.

About the role

Branch Location: 131 Queen Street, Ottawa

As a Personal Banker you are a Brand Ambassador for HSBC Bank Canada, delivering an outstanding customer experience by identifying and fulfilling all customer needs at first point of contact.

You will work within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs, and maximising opportunities across all customer segments.

We’re looking for people with personality, drive and ambition to join our teams.

Your Responsibilities
- Demonstrate sound understanding of HSBC products and services; articulating these to your customer in an engaging and confident manner.
- Effectively question and listen to your customers, enabling you to fully understand both new & existing customer’s financial circumstances and needs
- Proactively drive referrals to Branch Specialist, Premier and Wealth colleagues, to ensure that the customer is provided with the best possible advice
- Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking & self-service points, to meet their varying needs
- Be proactive in building & creating a customer base through the use of Customer Contact Lists, referrals & walk-ins
Requirements
- A passion for continuously delivering an outstanding customer experience
- Consistently deliver a personalised, friendly & efficient service at all times
- Effective communication skills, which will enable you to build strong professional rapport
- Ability to demonstrate your understanding of a customer’s requirements through effective fact finding
- Available to work 20 hours per week, supporting branch hours Monday through Saturday from 9 am to 5 pm
- Must speak English and French or Mandarin

HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.

  • Personal Banker

    2 months ago

    Ottawa, Canada HSBC Full time

    -Job description Opening up a world of opportunity. HSBC is a financial services organization serving more than 39 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of...

  • Personal Banker

    2 weeks ago

    Ottawa, Canada HSBC Full time

    Opening up a world of opportunity. HSBC is a financial services organization serving more than 40 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of new opportunities...

  • Bilingual Personal Banker

    5 days ago

    Ottawa, Canada HSBC Full time

    Opening up a world of opportunity. HSBC is a financial services organization serving more than 39 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of new opportunities...

  • Full Time Office Administrator

    1 week ago

    Ottawa, Canada Coldwell Banker Rhodes & Company Full time

    **Full Time Office Administrator** Coldwell Banker Rhodes & Company Brokerage Ottawa, ON Coldwell Banker Rhodes is a dynamic, award winning leading Real Estate Company in the Ottawa Region. This locally owned real estate company is looking for an achievement-oriented individual to fill this position. The Office Sales Administrator is primarily responsible...

  • Personal Banker

    2 weeks ago

    Ottawa, Canada TD Bank Full time

    **Personal Banker**: - 415459BR **Job Category - Primary** - Retail Banking - Financial Services **Work Location** - 910 Watters Road **Employment Type** - Regular **City** - Orleans, Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...

  • Wealth Banker

    3 weeks ago

    Ottawa, Canada Alterna Savings Full time

    Scope of Position The Wealth Banker will drive the provision of investment-oriented financial advice, investment sales, asset consolidation and new client/member acquisition within assigned branches. The Wealth Banker works in conjunction with branch staff and is responsible for managing and building an assigned book of business made up primarily of...

  • Wealth Banker

    1 week ago

    Ottawa, Canada Alterna Savings Full time

    Scope of Position The Wealth Banker will drive the provision of investment-oriented financial advice, investment sales, asset consolidation and new client/member acquisition within assigned branches. The Wealth Banker works in conjunction with branch staff and is responsible for managing and building an assigned book of business made up primarily of...

  • Wealth Banker

    3 weeks ago

    Ottawa, Canada Alterna Full time

    **Scope of Position** ***The Wealth Banker will drive the provision of investment-oriented financial advice, investment sales, asset consolidation and new client/member acquisition within assigned branches. The Wealth Banker works in conjunction with branch staff and is responsible for managing and building an assigned book of business made up primarily of...

  • Wealth Banker

    3 weeks ago

    Ottawa, Canada Alterna Savings Full time

    **Scope of Position** ***The Wealth Banker will drive the provision of investment-oriented financial advice, investment sales, asset consolidation and new client/member acquisition within assigned branches. The Wealth Banker works in conjunction with branch staff and is responsible for managing and building an assigned book of business made up primarily of...

  • Wealth Banker

    2 weeks ago

    Ottawa, Ontario, Canada Alterna Full time

    Scope of Position The Wealth Banker will drive the provision of investment-oriented financial advice, investment sales, asset consolidation and new client/member acquisition within assigned branches. The Wealth Banker works in conjunction with branch staff and is responsible for managing and building an assigned book of business made up primarily of members...

  • Wealth Banker

    2 weeks ago

    Ottawa, Ontario, Canada Alterna Full time

    Scope of Position The Wealth Banker will drive the provision of investment-oriented financial advice, investment sales, asset consolidation and new client/member acquisition within assigned branches. The Wealth Banker works in conjunction with branch staff and is responsible for managing and building an assigned book of business made up primarily of members...

  • Wealth Banker

    2 weeks ago

    Ottawa, Canada Alterna Full time

    Scope of Position The Wealth Banker will drive the provision of investment-oriented financial advice, investment sales, asset consolidation and new client/member acquisition within assigned branches. The Wealth Banker works in conjunction with branch staff and is responsible for managing and building an assigned book of business made up primarily of members...

  • Wealth Banker

    2 weeks ago

    Ottawa, Canada Alterna Full time

    Scope of Position The Wealth Banker will drive the provision of investment-oriented financial advice, investment sales, asset consolidation and new client/member acquisition within assigned branches. The Wealth Banker works in conjunction with branch staff and is responsible for managing and building an assigned book of business made up primarily of members...

  • Personal Banking Associate

    1 week ago

    Ottawa, Canada Alterna Savings Full time

    Scope of Position This is a dual role that serves in a unique capacity as ambassador for new/existing members of Alterna. The incumbent must quickly and efficiently probe to uncover and assess overall needs of all members (at every contact) and identify opportunities for cross-sell, up sell, and meet the needs of all mass market members by providing...

  • Personal Banker Trainee

    2 weeks ago

    Ottawa, Canada TD Bank Full time

    **Personal Banker Trainee [Location: Brockville, ON - IFIC/CSC Required]**: - 417680BR **Job Category - Primary** - Retail Banking - Financial Services **Work Location** - 1960 Parkedale Avenue **Employment Type** - Regular **City** - Brockville, Gananoque, Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace...

  • Personal Banking Officer

    1 week ago

    Ottawa, Canada Alterna Savings Full time

    **Scope of Position** The Personal Banking Officer is the lead role involved in outbound, banker-initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this role is to contact and meet with designated members in an effort to understand and meet their overall banking needs, consolidate share of wallet and...

  • Personal Trainer

    3 weeks ago

    Ottawa, Canada REAL Personal Training Inc. Full time

    **Job Title** Personal Trainer REAL Personal Training is a private fitness studio in Nepean, Ottawa that specializes in personal training, shared training, performance training and virtual training sessions. REAL also offers online exercise programs for people who want guidance and accountability when exercising on their own. Our mission is to deliver...

  • Personal Trainer

    1 month ago

    Ottawa, Canada REAL Personal Training Inc. Full time

    **Job Title** Personal Trainer REAL Personal Training is a private fitness studio in Nepean, Ottawa that specializes in personal training, shared training, performance training and virtual training sessions. REAL also offers online exercise programs for people who want guidance and accountability when exercising on their own. Our mission is to deliver...

  • Personal Trainer

    5 days ago

    Ottawa, Canada REAL Personal Training Inc. Full time

    **Job Title** Personal Trainer REAL Personal Training is a private fitness studio in Nepean, Ottawa that specializes in personal training, shared training, performance training and virtual training sessions. REAL also offers online exercise programs for people who want guidance and accountability when exercising on their own. Our mission is to deliver...

  • Private Banker

    1 month ago

    Ottawa, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...