Case Manager

6 months ago

Sioux Lookout, Canada Pelican High Peak Youth Healing Lodge Full time

Pelican High Peak Youth Healing Lodge

Case Manager

**ABOUT US**:
Pelican High Peak Youth Healing Lodge operates as part of Ka-Na-Chi-Hih, bringing our services to Sioux Lookout to complement our other centres in Thunder Bay and Timmins, Ontario. In keeping with the sacred teachings of the Creator, Pelican High Peak provides a nurturing and supportive environment for First Nations families who are embarking on their Healing Journey to Wellness of Body, Heart, Mind, and Spirit. We help First Nations families to achieve balance and purpose in their lifelong journey and become contributing role models in their communities and society. We are driven by holistic wellness - embracing cultural traditions, fostering community connections, and empowering individuals to reclaim their heritage and thrive in harmony with themselves and the world around them.

**SUMMARY**:
As a member of Pelican High Peak Youth Healing Lodge, the Case Manager works within a multi-disciplinary team dedicated to coordinating integrated services to families participating in the residential treatment program. Your role as the Case Manager is to deliver comprehensive case management services, including the development of intake documentation, travel coordination, admission processes, active treatment care, discharge planning, and collaboration with external agencies and the multidisciplinary team to ensure a continuum of care.

**DUTIES AND RESPONSIBILITIES**:

- Work in collaboration with other Ka-Na-Chi-Hih lodges and communities to provide awareness and advocacy of family restoration program to upcoming graduates.
- Connect with individuals and or family units to collect required intake information.
- Provide applicants with decisions on their intake request and coordinating travel with NIHB.
- Coordinate and present a detailed overview of the selected family applicant to ensure all team members are well-informed about their background, goals, needs, and family dynamics.
- Offer ongoing updates to staff to maintain open communication and awareness of the family's needs.
- Assist in identifying needs and goals through collaborative efforts with the families and clinical team, ensuring ongoing completion of Individualized Treatment Plans.
- Accurately input data and case notes into the tracking system for effective monitoring.
- Collaborate with management, operational workers, clinical team, and the cultural coordinator to create a resource list for the outpatient curriculum manual.
- Assist families with appointments, including medical, dental, and counseling, by planning, scheduling, and communicating relevant information.
- Collaboratively work with the clinical team and family on the development and progress of their individualized treatment plan.
- Complete discharge plans and coordinated travel for families.
- Provide assistance with daily activities when required.
- Collaborate with the multi-disciplinary team to ensure positive and consistent communication is occurring in the program.
- Maintain strict confidentiality at all times.
- Provide On-Call support after normal business hours (including weekends and holidays) on a pre-scheduled rotational basis.
- Any additional duties as assigned.

**ACCOUNTABILITY**:
The Case Manager is supervised by and accountable to the Treatment Services Manager, with ultimate accountability to the Director of Treatment Services for overall performance.

**QUALIFICATIONS**:

- Experience in working with and networking within First Nation communities.
- Sound knowledge of how mental health and addiction issues impact Indigenous people.
- Well-developed assessment, intervention, and support skills.
- Strong understanding of various service systems.
- Strong oral and written communication skills.
- Demonstrate excellent organizational skills.
- Flexible schedule with ability to work evenings and weekends;
- Valid driver’s license and ability provide a clean driver’s abstract.
- Ability to provide clear criminal records check with Vulnerable Sectors Screen upon hire.
- Fluency in an Anishinaabe dialect (Cree, Ojibway or Oji-Cree) is preferred

**Education**
- A degree /diploma or certification in social sciences in a scope of practice or experience in addictions and mental health, or related field or equivalent training

**Experience**
- Three years of practical experience in the social services field
- Experience in working with Indigenous people, families, and communities

**COMPENSATION & BENEFITS**
- You can expect a supportive work environment, paid time off, and a competitive compensation package.
- We also offer a Canada Life pension, extended health and dental benefits.

**HOW TO APPLY**

**Job Types**: Full-time, Permanent

Pay: From $63,700.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

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