Network & Security Analyst

2 weeks ago

Ajax, Canada Elexicon Energy Inc. Full time

Elexicon Energy is the fourth-largest municipally owned electricity distributor in Ontario. Our mission is to provide our customers with reliable, affordable energy services and to continuously improve to meet their needs, while ensuring the needs of our shareholders are met through sustainable growth.

WHY JOIN OUR TEAM?

At Elexicon Energy we believe in living and leading our values through our daily actions. Our people are passionate about what they do and are engaged in day-to-day operations, projects and initiatives to support Our Why of empowering the communities we serve and helping customers create the possibilities that energize their future. This is an exciting time to join our growing team as we develop the strategies and plans to support a new brand and vision for customer centricity and operational excellence

DUTIES AND RESPONSIBILITIES
- Serves as a technical specialist and responsible for managing, operating and maintaining the Enterprise IT networking services including but not limited to VPN’s, IPS, NAC, firewalls, routers, switches, wireless infrastructure, VoIP.
- Provides Network, VOIP and cyber security operations - Performs troubleshooting, manage service requests, incident and problem resolution and collaborate with other IT teams to resolve issues.
- Develops, documents, backs-up and maintains network configurations and documentation using industry best standards and practices.
- Works closely with IT Team to ensure the current network is scalable, flexible, and sustainable to provide enterprise services to users.
- Reviews and manages logging, tracking, auditing, and reporting for existing network infrastructure and cyber security.
- Recommends and implements appropriate network and security controls to protect information assets from unauthorized access and mitigate cyber related threats.
- Works closely with Manager, IT and Cyber Security to address any security challenges.
- Acts as the point of contact for all requests and incidents generated from the enterprise network, SIEM and other automated monitoring systems.
- Works with 3rd party vendors and telecom service providers to remediate issues as they arise.
- Updates and reports on the network and security posture aligned to CIS Top18 and Ontario Energy Board Cyber Security Framework.
- Performs complex duties relating to network operations, installations, and/or maintenance for local, off-site, and/ or remote locations.
- Designs, implements, upgrades and supports new technologies for network and security infrastructure.
- Performs initial telephony technology evaluation and pre-implementation testing of hardware and software.
- Researches and conducts POC’s on new technologies.
- Leads and performs network reviews, assessments and audits on a wide variety of computing technologies and architectures.
- Develops and maintains reporting metrics, scorecards and dashboards to communicate to upper management.
- Develops and maintains IT BCP/DRP documentation and manages testing efforts to ensure plans are up-to-date to support continued operations and regulatory requirements.
- Assists with the development of policies, standards, processes and guidelines.
- Participates in enhancing the development and implementation of information classification and control policies and procedures.
- Communicates written and verbal technical topics and situations effectively to both technical and non‐technical audiences.
- Possesses highly detailed and customer service oriented qualities. Brings a positive attitude and the ability to maintain composure and professional demeanor when under stress.
- Other duties as required may be considered part of these responsibilities.

EDUCATION, SKILLS, AND EXPERIENCE
- Bachelor’s in computer science or engineering.
- 5-10 years in a Network Specialist position (required), 5+ years in security.
- Network and security certifications CCIE, CCNP or CISSP would be an asset.
- Extensive experience with network, VOIP systems and security - TCP/IP, Routing protocols, DNS, DHCP, VPNs and Encryption, authentication, Wireless, Cisco ASA firewalls, IPS/IDS, VOIP, Cisco UCS.
- Experience working with network including routers and switches, public domain name system, public key interchanges and encryption technology.
- Knowledge and experience working on cloud technologies AWS, Office 365, Azure or similar technologies and IaaS or SaaS deployments.
- Experience and knowledge with network monitoring, intrusion detection and prevention and security information and event management (SIEM) tools.
- Nice to have - Good understanding of server technologies.
- Experience in data security and encryption, BCP/DRP, privacy and confidentiality.
- Effective oral and written communication skills; ability to explain basic technical concepts to non-technical audiences.
- Ability to adapt to an ever-changing environment and multitasking on several tasks/projects.
- Strong problem-solving and critical thinking skills, Analytica

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