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Benefits & Disability Specialist
1 month ago
Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti-oppression._
**About Us**:
Hull Services has long had a reputation for providing leading edge child, youth, and family mental health services. We work with children, youth and families who have experienced mental health struggles, behavioural problems, developmental delay, neglect, abuse and trauma. Hull offers them an opportunity to seek well-being and happiness, with a focus on mental health. Hull’s vision is for resilient young people and families to thrive within communities that support their mental health and well-being. Hull’s programs and services include prevention and early intervention, family-based treatment, school-based services, community group care, campus-based care, adult services and education and training. Located in Calgary, we have been serving Alberta’s young people and families for 60 years, and support over 8,000 young people and families each year.
**The Position**:
We are seeking a dedicated and detail-oriented **Benefits and Disability Specialist** to join our People & Culture team. In this role, you will be responsible for managing employee benefits programs, with additional focus on disability benefits. You will serve as a key resource for employees, guiding them through their benefits options, process and ensuring compliance with relevant regulations.
This position is based on a 37.5 hour work week, Monday to Friday with a scheduled lunch break.
**Duties and Responsibilities**:
- Administer employee benefits programs, including health, dental, and disability insurance.
- Serve as the primary contact for employees regarding benefits inquiries and claims, providing exceptional customer service.
- Manage the disability benefits process, including short-term and long-term disability claims.
- Support leaders through employee disability claims and leaves, including the gradual return to work process.
- Process payroll adjustments for employees on leaves.
- Promote agency benefits through ongoing benefits education for employees, including conducting benefits orientation sessions for new hires.
- Send out communications to employees regarding their eligibility for benefits and savings/RSP plans.
- Assist in the annual benefits enrollment process and communicate changes effectively to employees.
- Manage all changes to benefits plans, including enrollment, termination, and coverage changes.
- Collaborate with insurance providers to resolve claims issues and enhance benefits offerings.
- Reconcile and remit payments for employee benefits and deductions.
- Ensure compliance with federal and provincial regulations related to employee benefits and disability programs.
- Monitor and analyze benefits utilization to identify trends and make recommendations for program improvements.
- Manage invoices and send requisitions to Accounts.
- Manage year-end reports for Health/ Flex spending allocation.
- Manage all leaves
- Maternity, Paternity, Personal, Medical and process ROE accordingly.
- Assist OHS department with WCB claims when necessary.
**Skills and Qualifications**:
- A degree in a related field is preferred.
- Certified Employee Benefit Specialist (CEBS), Group Benefits Associate (GPA) designation or Certified Disability Management Professional (CDMP) would be considered an asset.
- A minimum of three years of work experience in benefits administration.
- Intermediate to advanced Microsoft Office skills.
- Experience with Avanti and UKG is an asset.
- High ethical standards and professionalism.
- Ability to maintain strict confidentiality.
- Strong attention to detail, excellent organizational and time management skills, and ability to meet strict deadlines.
- Excellent communication, problem solving and analytical skills.
- Strong interpersonal and customer-service skills.
- Ability to work both independently and in a team setting in a fast-paced environment.
- Cross cultural competence; knowledge of the Truth and Reconciliation Commission and the recommendations, goals and activities of the commission.
- A Police Information Check, which includes a vulnerable sector search, is required (or is in process of being completed) prior to employment.
- A Child Intervention Record Check is required upon commencement of employment.
**How to Apply**:
**Note - only applicants who have been shortlisted for an interview will be contacted.**
- At Hull, one of our core values is Inclusion and we seek to understand people’s lived experience, holding a deep respect for their unique backgrounds, ethnicities, abilities, cultures and identities. It is our desire to humbly build trust and mutual respect with the people we serve who have often been marginalized and oppressed for their differences. To achieve this, Hull seeks open, self-aware individuals who reflect the diversity of those we serve and can help us build a safe, healthy, inclusive culture. We are an equal opportunity
