Inside Sales and Showroom Specialist
2 weeks ago
**Inside Sales Support / Showroom Specialist /Customer Service**
Pella Windows & Doors of Western Canada is currently looking for someone that is eager to engage with decision makers within the building and construction industry and consumers looking for high end quality windows and doors, while also being a team-centric individual that eager to support our experience sales teams.
You will be based out of our Victoria experience center /showroom. Within the showroom environment, you will receive direct training from our knowledgeable Pella team members, interact with all members of our sales teams, and provide support to each sales channel including service, installations and deliveries
We seek confident, outgoing and self-disciplined individuals who thrive on a challenge. We provide superior training, room for creative input an exciting, fast paced and fun work environment. We look for you to provide an outgoing nature, and the interpersonal polish to educate visitors to our Experience Center about Pella products and the Pella difference.
**We offer**:
- Contribution Towards Medical, Dental
- Excellent Training programs and career development opportunities
- Reputation of the Pella Brand
- Diverse daily experiences
**Responsibilities**:
- Maintain a world class image at our experience centers
- Always maintain professional and polished appearance
- Aid in coordinating onsite events
- Telephone answering
- Appointment Scheduling
- Engage with visitors and carefully screen for qualified leads
- Timely and accurate capturing of all lead and sales transactions in our Pella database
- Master our appointment setting systems
- Professionally greet and engage with visitors in a learned consultative manner
- Quickly learn how to distinguish between a homeowner or trade professional, and tailor one’s style and focus accordingly
- Comfortably and confidently answer inbound calls from past and potential customers
- Establish keen understand and differentiated aspects of our Pella product offering, and have a desire to educate visitors
**Qualifications**:
- Extremely Computer Literate
- Strong Telephone Skills
- Experience with the building materials industry a plus, a keen interested is a must
- Balance between self-motivation and team-centric disposition
- Passion to help individuals exceed their home improvement expectations
- Ability to self-manage and support the Edmonton Sales Team
- Capacity to l formulate solutions that align with customer aspirations
- Computer literacy and proficiency
Starting Salary: $45,000.00 per year
- What IT Skills do you have
- How many years of customer service experience do you have?
- How many years of Sales Support experience do you have?
- Are you in Calgary, AB?
- Do you speak Strong English?
COVID-19 precaution(s):
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: From $50,863.00 per year
**Benefits**:
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
**Experience**:
- sales and customer service: 3 years (required)
Work Location: In person
Expected start date: 2024-04-01
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