Trust Administrator

3 weeks ago

London, Canada Royal Bank of Canada Full time

**Job Summary**

**ob Description**

**What is the opportunity?**

As a Trust Administrator, RBC Royal Trust, RBC Wealth Management, you will be responsible to supporting the Relationship Managers in the Institutional Trust Services team with the administration of an assigned book of business providing timely, efficient, and accurate administration to ensure a seamless delivery of client service. Team play is an important skill in this role as success is dependent on working in co-operation with others.

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**What will you do?**
- Assist Relationship Managers with the administration of their assigned book of business providing quality service and efficient, accurate, and timely account administration.
- Reactively and where required, proactively, maintains timely written, verbal, and electronic communication with the Relationship Managers and external contacts, where required.
- Keep informed about general investment procedures and philosophies.
- Proficient use of all software and internal technology.
- Assists Relationship Managers in ensuring all account administration is performed in accordance with the terms of governing documents, relevant legislation, client needs, company policy, and department objectives.
- Understands the Team’s service standards and the need for operational consistency, continuous improvement and high-quality client service.
- Ensure all account information on internal systems is up to date, complete, and accurate.
- As required, provide training to new employees, assist others and back/up relief to other positions

**What do you need to succeed?**

**Must have**
- Post-secondary education or equivalent
- Computer literate
- Necessity to travel locally from time to time
- Effective written, verbal, and electronic communication skills
- Able to work with mínimal supervision and with others and perceived as a team player
- Exhibits sound judgment and decision-making abilities, can work under pressure to meet deadlines, good organizational skills and attention to detail

**Nice to have**
- 1-3 years’ experience in a similar role and/or 1-3 years’ experience in the Banking or Investment Industry
- Successful completion of CSC (Canadian Securities Course)
- Trust & Estates Professional designation
- Successful completion of Royal Trust, Trust Administrator Certificate (or to complete within 3 years)

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies

**Job Skills**

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Interpersonal Relationship Management, Operational Delivery, Problem Solving, Time Management, Trust Operations Management

**Additional Job Details**

**Address**:
148 FULLARTON ST:LONDON

**City**:
LONDON

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-01-23

**Application Deadline**:
2024-02-06

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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