Receptionist / Concierge

_Scarboro Mazda_ has a requirement for an experienced **Receptionist** to join our successful dealership in _Scarborough_. In this key role, you will be the first point of contact with most of our customers, either as they enter the dealership or contact us by telephone. Your main role will be to greet customers in a friendly and professional manner and ensure that they receive the assistance they require.

**Hours: Monday to Friday - 7:30AM to 4:30PM**

**Responsibilities**
- Welcoming customers and visitors into the dealership with a friendly and professional demeanour. Assess their needs and answer their inquiries or guide them to the appropriate dealership staff member
- Responsible for the dealership’s telephone communications. With courtesy and respect, accepts and directs incoming calls, takes detailed messages, and provides callers with helpful information
- Routing customers to Sales Consultants without delay, while ensuring that all sales representatives receive a fair rotation of sales prospects and clients
- Various administrative duties as assigned such as coordinating and processing customer payments; monitoring inventory and ordering office supplies; filing, copying and scanning documents; receiving, sorting, and distributing mail and courier packages
- Maintain the tidiness and organization of the reception area and customer waiting area.

**Qualifications**
- Being the face and voice of our dealership to the customer, the receptionist must have a natural ability to engage positively with people in person and on the telephone, always leaving a welcoming and professional first impression of the dealership
- Demonstrated commitment to exceptional customer service
- Two years Reception and/or Customer Service experience preferred
- Previous automotive dealership experience is an asset, but not required.
- Completion of a High School Diploma or equivalent is required
- Proficient skills in standard office software (MS Office Word, Excel).
- Highly organized and accurate, with excellent multi-tasking skills and attention to detail
- Strong verbal and written communication skills
- Experience operating a multi-line telephone system.
- Ability to prepare business memos, letters, etc.
- Scarboro Mazda _is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends

Supplemental pay types:

- Bonus pay

Application question(s):

- Available Full Time, Monday to Friday, 7:30AM to 4:30PM

Shift availability:

- Day Shift (required)

Work Location: In person