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Customer Service Representative

5 months ago

Winnipeg, Canada KPI Connect Ltd. Full time

**Job description**

Job description

**Starting at $14 per Hour Work from Home Or Onsite **

**Opportunity to earn up to $850 in retention bonus paid between 30-120 days of start date**

At KPI Connect Ltd., the Customer Service Agent's role is the most important job in our organization. As an individual with excellent customer service skills, you will be representing our Automotive client by calling existing customers with service appointment reminders, customer satisfaction surveys or inviting them to attend special customer appreciation events.

If you are:

- Customer focused
- Outgoing and friendly
- Available to work Monday to Friday during the afternoon and early evenings
- Available to work a minimum of 20 hours per week

**WE HAVE A JOB FOR YOU**

**MUST HAVE**:

- **Clear and precise enunciation and pronunciation in English**
- **Strong written and verbal communication in English**
- **Bilingual in French Canadian and English will be considered an asset**

**QUALIFICATIONS**:

- Team Player who can work in a fast-paced environment
- Customer focused with active listening skills
- Available to work Monday to Friday 11:30am to 8pm CST
- Available to work 20-30 hours per week

**REQUIRED SKILLS & EXPERIENCE**:

- Minimum 1 year of Customer Service Experience
- High School Diploma or Equivalent
- Excellent spelling and grammar skills
- Proficient using a computer and the internet
- Excellent keyboard skills - 35 wpm with 90% accuracy, ability to “talk and type”
- Consistent attendance record is mandatory
- Good retention skills and very detail oriented
- Accepts constructive feedback and implements recommended changes
- Reliable, Easily Trained and Self Motivated

REQUIRED EQUIPMENT:(Work from Home)

Must have own Computer with a **Windows 10 **operating system (Apple OS not applicable).
Must have own computer headset.
Must have High speed WIRED internet Service.

**Job Types**: Full-time, Part-time, Permanent

Schedule:

- Monday to Friday

Work remotely:

- Flex

**Job Type**: Part-time

Part-time hours: 20-30 per week

**Salary**: From $14.00 per hour

**Benefits**:

- Work from home or Onsite

Schedule:

- Day shift
- Night shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Job Type**: Part-time
Part-time hours: 20-30 per week

**Salary**: $14.00 per hour

**Benefits**:

- Work from home

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Supplemental pay types:

- Retention bonus

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Call center: 1 year (preferred)

Work Location: Hybrid remote in Winnipeg, MB