Supervisor IT Reports

2 weeks ago


Montréal, Canada McGill University Full time

Please refer to the

job aid for instructions on how to apply.

Position Summary:
As an integral member of the Student Accounts management team, this person is responsible for the design, development, implementation and support of mission-critical analysis and reports that contribute to effective controls of the data over which Student Accounts manages, including collection, assessment and registration processes for various constituents. Evaluates the requirements to design, develop, test and implement reports and dashboards that utilize the underlying data warehouses. Provides guidance and supervision over the collection of student accounts and institutional loans, setting schedules and providing analysis and support to the collection team. Manages the development of the website, ensuring design follows the best practices adopted by the web communication group.

Primary Responsibilities:

- Develop financial reports related to collection and write-offs of outstanding fees, McGill loans and any student charges; analyze reports produced for government and insurance agencies
- Develops metrics that assist in improved controls and accountability
- Supervises Collections and Student Loan teams
- Plan, conduct and supervise processes for the collection of fees and McGill Loans
- Responsible for calls for tender for collection agencies and recommends selection after review of pre-determined criteria. Manages review and analysis of accounts to be referred to the external collection agency. Prepares evaluation of collection agency through statistical evaluation
- Create reports designed for Student Accounts internal and external users
- Update programs’ documentation; responsible for maintaining production schedules of report, explain and investigate possible discrepancies in data
- Design, develop and maintain Student Accounts website. Determine level of complexity required in consultation with user groups
- Defines requirements of student fee data warehouse and communicates specifications for specialized views. Analyze and evaluate existing Student Accounts processes; write and prepare specs and flow charts to provide to IT regarding new process requirements. Prepare detailed process specifications of Student Accounts projects
- Provide technical support to staff in running different reports; Provide training to Student Accounts users in running simple queries against data warehouses, using Minerva Crystal reports and deliver the training documentation where required
- Participates in planning for and implementing testing for Banner upgrades for areas involving Accounts Receivable

Other Qualifying Skills and/or Abilities
- Understanding and experience of accounting systems and connections between sub-ledgers and finance ledgers. Able to create moderately complex reports that connect databases as a troubleshooting tool and to analyze data to inform decision-making.
- Demonstrated ability to show new insights into situations, questioning conventional approaches, and encouraging, designing and implementing new or cutting edge ways of working or programs/processes.
- Demonstrated ability to clearly and timely communicate, verbally and in writing, in English and French
- Ability to adapt rapidly to new information, changing conditions or unexpected obstacles
- Demonstrated organizational skills, balancing workload in multi-task and multi-deadline environment. Demonstrated problem solving, including identifying and analyzing problems
- Minimum Education and Experience:

- Bachelor's Degree 3 Years Related Experience /
Annual Salary:

(MPEX Grade 05) $69,430.00 - $86,790.00 - $104,150.00
- Hours per Week:

- 33.75 (Full time)
Supervisor:

Senior Director Student Accounts
Position End Date (If applicable):

Deadline to Apply:

- 2023-08-24
- ._



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