Team Member

1 week ago

Oakville, Canada August 8 Restaurant Full time

OVERVIEW

August 8 is an all-you-can-eat restaurant company that is independently owned and operated. We offer innovative Japanese fare and classic Chinese dim sum selections to our guests. We strive to deliver exceptional dining experiences and dedicate ourselves to building long-lasting business relationships with our customers, employees, and the communities where we co-exist.

BRIEF

TERMS:

- Permanent Full-Time
- Weekend Availability

RESPONSIBILITIES:
Server:

- Engage with guests, take food orders and accurately enter them into the POS system.
- Deliver food, clear plates and reset tables in a timely fashion.
- Takes reservations and waiting lists, handles phone calls and customer inquiries and assists various restaurant staff when necessary.
- Provide exceptional customer service by addressing any customer inquiries or concerns promptly and professionally.

Busser:

- Communicate effectively with kitchen staff, servers, and other team members to ensure a smooth food delivery process.
- Assist in the preparation and setup of food items for service.
- Deliver food orders to customers' tables promptly and accurately.
- Ensure that all food items are presented in an appealing and appetizing manner.
- Collaborate with the kitchen team to ensure that all food orders are complete and accurate before delivery.
- Assist with clearing tables and maintaining cleanliness in the dining area.

EXPECTATIONS:

- Prioritize and perform different tasks in an efficient manner
- Think critically and problem-solve independently
- Have sense of urgency during busy lunch and dinner services
- Clear communication with guests regarding issues that may arise
- Possess a strong urge to provide great dining experiences for our guests

**REQUIREMENTS**:

- Ability to communicate (verbally and in writing) in English
- Ability to understand and follow direction from others
- Ability to perform basic math functions
- Having Smart Serve certification is an asset
- Ability to communicate in Mandarin or Cantonese is an asset
- Must be over 18 years old

Pay: From $17.20 per hour

Expected hours: No more than 44 per week

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Discounted or free food
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- Mandarin or Cantonese (preferred)

Work Location: In person

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