Director of Care

3 weeks ago

Ottawa, Canada Waterford Senior Living Full time

**Director of Care**

**Job Summary**

The **Director of Care (DOC) **works to provide leadership to staff in the Nursing Department and to ensure resident engagement and care services are provided in a respectful, caring and safe manner, and in accordance with the policies and procedures of The Waterford Retirement Community.

**Job Type**:Full-time Continuous

**Responsibilities**:

- Promotes and ensures staff adherence to best practices and organizational policies
- Ensures individualized resident care plans are developed for residents, maintained and reviewed regularly, in accordance with regulatory requirements
- Ensures resident care services are delivered in a personalized manner and according to the resident’s individual care plan
- Conducts quarterly audits of residents’ health files to ensure all aspects of care services are documented according to organizational policies and procedures, and regulatory requirements
- Provides direction to, and evaluates the efficacy and effectiveness of various aspects of nursing department operations (e.g. documentation, medication administration, provision of direct care, etc.)
- Participates in the recruitment, orientation, training and performance management of memory care staff
- Provides leadership to various operational priorities such as, but not limited to, Falls Prevention, Infection Prevention and Control, Palliative Care, Positive Approach to Care (PAC) and Behaviour Management
- Responds promptly and in a professional manner to concerns expressed by residents and family members, and ensures satisfactory resolution and follow-up of these concerns to avoid ongoing or recurring issues or concerns
- Is available to be “On Call” on alternating weekends with the Executive Director.

**Ideal Attributes**
- Committed to ensuring the provision of the highest level of care to residents as possible, in accordance with current best practices, the policies and procedures of the Residence, and according to the residents’ plan of care
- Interacts with residents, staff, visitors and volunteers with respect and integrity
- Committed to ensuring a safe and clean environment for residents, visitors and staff
- Demonstrates strong conflict resolution strategies
- Documents clearly and promptly, in accordance with policies and procedures of the Residence, CNO standards and legislative requirements.

**Hours of work**

Primarily day shifts (9:00 a.m. to 5:00 p.m.) but may be required to cover nursing shifts such as 7am-3pm, 3:00 p.m. to 11:00 p.m. or 11:00 p.m. to 7:00 a.m.

**Salary**: $80,000.00-$85,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Retirement Home: 5 years (preferred)
- RPN: 4 years (required)
- Management: 5 years (preferred)

Work Location: In person

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