Customer Experience Associate

6 months ago

Winnipeg, Canada TD Bank Full time

**Customer Experience Associate**:

- 417801BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 1723 Kenaston Boulevard

**Employment Type**
- Regular

**City**
- Winnipeg

**Time Type**
- Part Time

**Province/State**
- Manitoba

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access

  • Customer Experience Associate

    1 month ago

    Winnipeg, Manitoba, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and motivated Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key Responsibilities:Process financial transactions accurately and...

  • Customer Experience Associate

    2 weeks ago

    Winnipeg, Manitoba, Canada Echelon 56 Full time

    Customer Experience Associate Role OverviewWe are seeking a talented Customer Experience Associate to join our team at the Kiosk in Winnipeg. As a key point of contact for our Members, you will be responsible for providing exceptional customer service and ensuring their needs are met.

  • Customer Experience Associate

    4 weeks ago

    Winnipeg, Manitoba, Canada Equest Full time

    About the RoleWe are seeking a highly motivated and organized Customer Experience Associate to join our team at Equest.Key ResponsibilitiesProvide exceptional customer service to our clients, ensuring their needs are met and exceeded.Work closely with customers to understand their requirements and provide tailored solutions.Manage the day-to-day operations...

  • Customer Experience Associate

    5 months ago

    Winnipeg, Canada Scotiabank Full time

    **Requisition ID**: 201749 **Employee Referral Program - Potential Reward**: $1,000.00 We are committed to investing in our employees and helping you continue your career at Scotiabank. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and...

  • Customer Experience Associate

    6 months ago

    Winnipeg, Canada TD Bank Full time

    **Customer Experience Associate**: - 431163BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1114 Corydon Avenue **Employment Type** - Temporary **City** - Winnipeg **Time Type** - Part Time **Province/State** - Manitoba **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    5 months ago

    Winnipeg, Canada TD Bank Full time

    **Customer Experience Associate**: - 423843BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1375 McPhillps Street, Unit 4 **Employment Type** - Regular **City** - Winnipeg **Time Type** - Part Time **Province/State** - Manitoba **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    5 months ago

    Winnipeg, Canada TD Bank Full time

    **Customer Experience Associate**: - 415687BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2799 Pembina Highway **Employment Type** - Regular **City** - Winnipeg **Time Type** - Part Time **Province/State** - Manitoba **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Winnipeg, Canada TD Bank Full time

    **Customer Experience Associate**: - 426639BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1631 St Marys Road **Employment Type** - Regular **City** - Winnipeg **Time Type** - Part Time **Province/State** - Manitoba **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Winnipeg, Canada TD Bank Full time

    **Customer Experience Associate**: - 426640BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 270 St. Anne's Road Southwest **Employment Type** - Regular **City** - Winnipeg **Time Type** - Part Time **Province/State** - Manitoba **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Experience Leader

    2 weeks ago

    Winnipeg, Manitoba, Canada Foot Locker Full time

    As an Assistant Manager at Foot Locker, you will play a vital role in leading the team and driving sales. With a strong focus on customer satisfaction and employee management, you will be responsible for ensuring that customers receive exceptional service and that sales associates are motivated to deliver great results.The estimated salary for this role is...

  • Customer Experience Associate Lead

    2 weeks ago

    Winnipeg, Manitoba, Canada The Toronto-Dominion Bank (Canada) Full time

    Job OverviewIn this role, you will be a part of the Toronto-Dominion Bank (Canada) team and play a vital part in delivering exceptional customer experiences.Salary:$60,000 - $80,000 per yearAbout The RoleAs a Customer Experience Associate, you will be responsible for creating an exceptional customer experience with every customer interaction. You will...

  • Guest Experience Centre Consultant

    6 months ago

    Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Winnipeg)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Customer Experience Associate

    3 weeks ago

    Winnipeg, Manitoba, Canada The Toronto-Dominion Bank (Canada) Full time

    We are seeking an experienced Customer Experience Associate to join our team at The Toronto-Dominion Bank (Canada). This role offers a unique opportunity to deliver exceptional customer experiences and build long-lasting relationships.About the RoleThis is a key position that requires a high level of professionalism, attention to detail, and excellent...

  • Customer Experience Associate

    5 months ago

    Winnipeg, Canada Scotiabank Full time

    **Requisition ID**: 182419 **Cost Centre**: PEMBINA & KILLARNEY, WINNIPEG. MANITOBA **Employee Referral Program - Potential Reward**: $1,000.00 We are committed to investing in our employees and helping you continue your career at Scotiabank. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches....

  • Customer Experience Associate

    6 months ago

    Winnipeg, Canada Scotiabank Full time

    Requisition ID: 189173 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    6 months ago

    Winnipeg, Canada Scotiabank Full time

    **Requisition ID**: 182102 **Cost Centre**: NAIRN & PANET, WINNIPEG MAN. **Employee Referral Program - Potential Reward**: $1,000.00 We are committed to investing in our employees and helping you continue your career at Scotiabank. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is...

  • Global Customer Experience Associate

    2 weeks ago

    Winnipeg, Manitoba, Canada Sleep Country Full time

    About UsAt Silk & Snow, we craft products that turn homes into havens. Our mission is to bring affordable luxury to customers every day by providing meticulously designed and manufactured sleep solutions that elevate personal sanctuaries and give people the rest they deserve.We make every decision by following three guiding principles: using better...

  • Bilingual Guest Experience Centre Consultant

    6 months ago

    Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Winnipeg)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...

  • Customer Experience Lead

    6 months ago

    Winnipeg, Canada Victoria's Secret Full time

    **Position Summary** A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is...

  • Customer Experience Associate

    3 weeks ago

    Winnipeg, Manitoba, Canada The Toronto-Dominion Bank (Canada) Full time

     CUSTOMER EXPERIENCEAs a key member of our team, you will be responsible for creating exceptional customer experiences through every interaction. This involves providing personalized service, addressing customer concerns, and contributing to the overall improvement of our branch customer experience.ACCOUNTABILITYShow a commitment to delivering exceptional...