Parts Journeyperson

2 weeks ago

Edmonton, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
Join the Finning family Finning Canada is seeking a Parts Journeyperson / Counter Sales to join our busy team. As the Parts Journeyperson/Counter Sales, you will be responsible for parts sales, from quote to delivery, for both internal and external customers. You will identify parts and equipment, source parts, providing customer service and advice, and handling a variety of parts sales duties including telephone, parts sales orders as well as all facets of the parts ordering system.

Our Incentives Include:

- Starting Wage of $40.23 - $45.12 / hr
- $300 / yr Boot Allowance
- Comprehensive Benefit Package
- Opportunities for Advancement

We look forward to you joining our team

**Job Description**:
- Dedicated parts person located on Customer Site in Acheson- Process customer orders; source and ordering parts- Inspecting and processing customers parts returns and processing cores- Back order management and daily updates to the customers- Exceptional customer service and collaboration with all facets of client’s organization- Support parts orders from the local shop as well as from customer operations in other facilities- Support the customer with standard Bills Of Materials for work in the shop- First point of contact for the customer to inquire on piece parts orders

**Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement**

Qualifications:
- Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge- A high performance, positive attitude and the ability to build and maintain respectful working relationships; ability to deal with difficult situations and potentially unhappy customers- Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment- Capable of working with mínimal supervision- Computer literacy with applicable software knowledge along with shop parts experience- Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assetsNote:

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