Business Performance Consultant

1 month ago

Regina, Canada City of Regina Full time

**Openings**: 1

**Type of Posting**: Internal & External

**Location Name**: City of Regina, Regina, Saskatchewan, CA

**Date Posted**: February 16, 2023

**Closing Date**: March 3, 2023

**Profession**: Business Professionals

**Experience Level(s)**: Intermediate

**Desired Employment Status**: Permanent

**Job ID**: 1165

The City of Regina has an exciting opportunity for a proactive, strategic individual to join the Communications & Engagement Department The Business Performance Consultant is a key position in supporting a variety of projects and initiatives such as internal reviews and studies, undertaking research and analysis, and implementation within the Service Regina branch. This position will be required to lead projects tasks, build and maintain corporate relationships, contribute to change management initiatives and support Service Regina operations where required. In addition, 2023 objectives are to complete work for the CRM project, create process maps, update processes, prepare formal written communications and presentations, update training plans, create the new knowledgebase for contact centre services and complete other tasks as assigned.
Reporting to the Manager, Service Regina, the Business Performance Consultant:
Applies project management practices across a variety of business functions such as policy development, performance improvement, performance measurement and benchmarking for the purpose of achieving the strategic direction or identifying and recommending alternative processes and approaches
Assists business areas by assessing business processes and recommending process improvements
Applies business process management best practices when identifying and actioning on efficiencies
Develop business solutions through formal needs analysis and/or consultations, identify gaps and/or opportunities for new and/or improved services and programs
Create consistency by developing standardized business processes for business areas while addressing stakeholders’ specific needs
Works in a facilitation and consultation role with internal stakeholders to lead or assist the development of solutions to address specific business needs
Assist in identifying needs of the organizations in terms of gaps in knowledge and skills and develop recommendations to address gaps
Develop presentations and present levels of service and performance results to departments, senior leadership, and other groups
Perform business analysis assistance through process mapping, gathering business requirements, creating procedure documentation and guidelines
Research best practices and adapt to corporate context to develop programs/templates/tools
Write reports, business cases and Request for Proposals

If this opportunity sounds like a great fit for your education, experience, and personality, and you are ready to elevate your career with the City of Regina, we want to hear from you

**- Note**: Testing may be done to evaluate knowledge, skills and abilities.

**Jurisdiction**: Out of Scope

**Department**: Communications & Engagement - Service Regina Branch

**Annual Salary**: $74,209.00 - $98,945.00

The City of Regina acknowledges that we are on Treaty 4 Territory, and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and the homeland of the Métis Nation.
We want to show our recognition and respect to the Nations and the ancestors of this territory, we are grateful for the privilege to be here, to co-exist. We recognize that much of the harms of the past have shaped our relationship; we are committed to our work of building trust. We hope for good and everlasting relationships to create true partnerships with Indigenous peoples.

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