Parts Manager- Harley-davidson Kamloops

4 weeks ago

Kamloops, Canada Barnes Harley-Davidson Kamloops Full time

Barnes Harley-Davidson is growing and we need a Parts Sales Manager

Responsibilities and Duties

Job Duties- Maintain a high level of customer service, accuracy and professionalism- Review daily sales and profit margins to ensure budget projections are achieved.- Monitor Freight recovery to ensure budget projections are achieved.- Review open sales orders to ensure aging is kept to a minimum.- Work with other parts staff to place daily parts orders required to meet customer demand.- Liaise with other departments within the company as needed to promote efficiency and teamwork- Participate in parts inventory counts.- Participate in monthly department statement review.- Participate in annual budget composition.- Must be able to operate a forklift in order to move parts in and out of warehouse and parts department.- Able to interact effectively in all situations and diffuse possible conflicts if they arise- Verify receiving shipments, returns, and transfers.- Ensure parts areas are kept in a clean and professional organized fashion.- Ensure accuracy of parts quantities and pricing on service work orders if needed- Ensure parts returns are fully utilized and completed on time.- Ensure shop parts orders are delivered on time and with accuracy

Qualifications and Skills

What we need:
- Customer Focus-Creates customer loyalty, working with a Customer-first attitude- Communication-Strong follow-up, Internal/External communication, and teamwork- Energy-A proactive approach to supporting and growing the business- Teamwork-Works well with the DLE team in all departments and with customers- Quality Orientation-Has a “Do it Right-Do it Once” approach, providing solutions- Professionalism-Leads by example and always places their department in a positive light- Time Management-Manages competing priorities and tasks proactively- Accountability and Dependability-DLE and its customers can rely on this person- Ethics and Integrity-Deals with all situations in a fair and honest manner- Development and Continual Learning-An employee who wants to learn and grow- Must have the ability to work in a fast-paced, dynamic environment.- Ability to make excellent sales to achieve performance in alignment with goals and objectives (Budget)- Excellent customer service skills, interpersonal, organizational and communication skills.- Motivated and creative team player.- Computer literate with proficiency using basic programs such as Windows and Outlook.- Strong knowledge of parts sales principles, methods, practices, and techniques.- Strong problem identification and objection resolution skills.- Able to build and maintain lasting relationships with customers.- Exceptional verbal communication and presentation skills.- Excellent listening skills.- Strong written communication skills.- Self motivated, with high energy and an engaging level of enthusiasm.- Able to perform basic calculations and mathematical figures.- Ability to work individually and as part of a team.- High level of integrity and work ethic.

What you get:
- Compensation - Best in industry pay. Almost all our pay plans are incentive based so the sky is the limit for your earning potential. You never want to be capped and we never will.- Culture - we are a performance driven organization with high accountability and constant feedback on how our team members are doing. If you are looking for a place to perform and showcase your skills, this is the culture that fits you need.- Health & Dental - Do benefits make you SMILE? Show off that grin Receive comprehensive benefits such as health care, dental, gym membership, mental healthcare benefits, and more- Career Development
- Your success is our success. From our internal Barnes University training programs to factory training from our manufacturers to all sorts of opportunities, if you want to never learn we are not the company for you.- Opportunity for Growth - We have people that go from washing bikes to running dealerships and everything in between. We’ll help you make it happen- Community - we give back to the communities we do business in in meaningful ways.- Family Owned and Operated - For over 40 years the Barnes Family has been hands on running our dealerships, get personal leadership and mentorship not some corporate text book.

At Barnes Harley-Davidson we build careers. Ask about one of our many career path success stories during your interview.

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