IT Technician

We are looking for an energetic IT and Network Technician to join our team.

Must be able to work in a supervised workplace and be able to maintain a neat and tidy work environment.

An interest in working in a healthcare setting and a good understanding of the sensitivities, professionalism and confidentiality involved in working in the medical field.

Ability to work cooperatively with staff, professionals, physicians and patients

**RESPONSIBILITIES**:
The IT Technician will provide support to end-user desktops and laptops including set-up, and ongoing maintenance.

The student will be responsible for maintaining, analyzing, troubleshooting, and supporting desktop computer systems, hardware and peripherals, and management of local hardware (mobile devices, desktops, laptops, printers, and phone systems), inventory, etc.

The student will configure windows preferences and install Windows and security updates

Identifying system failures or bugs and provide solutions to restore functionality

Install and configure software and drivers

Repair and upgrade hardware and software for PC systems

Offer technical support and educate clients to prevent similar issues

Network Troubleshooting

Duties also include records management, reorganizing files, lifting equipment and files, and assisting in the admin management of the day-to-day operations. Scanning patient medical data as well as, administrative and financial documents for online storage and retrieval. Note: this position also requires a significant amount of clerical work.

To be successful in this role, the Technician will have excellent customer service skills with strong verbal, written, and listening skills with excellent and proven documentation skills.

**SKILLS**:
Excellent organizational skills and detail orientation;
Proficient computer/data/entry skills including Microsoft Office.

Familiarity with computer hardware repair

Microsoft windows updates

Use, installation of printers, scanners and other peripherals

Knowledge of computer parts and accessories

Basic knowledge of network troubleshooting is valued

Flexible schedule that may include some Saturday Mornings - Sunday and Holidays Off.

Interest in Medicine, Nursing and Healthcare is valued but experience in these fields is not required.

This position is ideal for students currently studying in a University or College computer programming or computer repair and IT support program

Senior High School Students with skills in Computer and network support and Windows Software Support are welcome to apply

Computer skills essential. Bilingual French/English is an asset.

**Job Types**: Part-time, Permanent, Fixed term contract

Pay: $18.00-$21.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Wellness program

Schedule:

- 4 hour shift
- Day shift
- Every Weekend
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Orleans, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

Work Location: In person