Team Lead

4 weeks ago

Halifax, Canada Nova Scotia Health Authority Full time

**Req ID**:157035**
**Company: Nova Scotia Health**
**Location**:Central** Zone, **Halifax Infirmary Robie Street Entrance - QEII**
**Department**:OPCZ Command Centre-QE2**
**Type of Employment**:Permanent** **Hourly PT** (**80%** FTE) x **1** position(s)**
**Status: NSGEU** **Admin Professionals** Position**
**Posting Closing Date**:16-Jun-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Patient Flow Manager CZ and working with mínimal supervision, the Team Lead works closely with other Patient Flow Managers and C3 staff in particular the Transfer Liaison and Bed Allocators. The Team Lead is responsible for daily coordination and effective operation of the C3 clerical staff. They have the responsibility of organizing orientation for new staff, their training schedules, and conducting follow-ups to ensure all new staff have completed any required training. The Team Lead will oversee the department’s daily workload and set out necessary guidelines to be followed when short staffed.

**About You**:
We would love to hear from you if you have the following:

- Grade 12 Diploma plus completion of a one-year post-secondary medical office assistant program or equivalent program required
- Three (3) years previous related job experience required
- Advanced knowledge of STAR Registration Program, Emergency Department Information System (EDIS), and Pathway Health Scheduling (PHS) programs
- Customer service skills
- Ability to stay calm in stressful situations
- Problem solving skills
- Knowledge of how C3 works and its interaction with outside departments
- Medical terminology an asset
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:
Permanent, Part Time (80%); 56 hours bi-weekly

**Compensation and Incentives**:
$24.96 - $27.61 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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