Clinical Secretary 6

2 weeks ago

Kitchener, Canada Grand River Hospital Full time

**Union**:UNIFOR Clerical

**Location**:Grand River Regional Cancer Centre

**POSITION**: Temporary Full-Time Clinical Secretary 6 - Team 1A - until January 05, 2024

**HOURS OF WORK**:7.5 Hour Shifts Monday to Friday, Days

**Summary**:
The primary role will be booking Systemic Suite appointments and other diagnostic tests in Cerner. The position requires the successful applicant to co-ordinate patient appointments from the Out-Patient Clinic, Radiation Treatment, regional partners and the inpatient oncology unit. They will be booking chemotherapy series appointments that require coordination with regional and cross program appointments and investigations. They will be performing this while liaising with Medical Oncologists, RN’s, clinical secretaries, team leads and other units in the hospital. While performing these duties they will be expected to handle a high volume of phone calls a day and multiple interruptions. They are also responsible for contacting patients regarding chemotherapy appointments and other appointment instructions. Contributes to ensuring there is a safe environment for patients, staff and visitors.

**Qualifications**:

- Health office administration certificate or diploma from a post-secondary institution preferred
- Mandatory 2 years experience processing physician orders, and scheduling patients.
- Experience working in a clinic or physician office is preferred.
- Oncology experience is preferred
- Superior computer, word processing, graphics & database development skills using MS Office preferred; Cerner experience preferred
- Excellent oral (including telephone) and written communication skills with the ability to communicate effectively with physicians, nurses and staff regarding care plan for the patient
- Organizational and time management skills with the ability to handle multiple requests and to prioritize and thrive in a highly busy and interruptive environment
- Ability to comprehend and interpret complex physician orders and direction
- Knowledge related to maintaining confidentiality (Privacy and Confidentiality Policy & Release of Information Policy)
- High level of accuracy and attention to detail and self-monitoring of quality
- Must be able to work independently and be able to take direction from other staff members and demonstrated dependability to follow through on requests
- Ability to establish positive relationships with other healthcare professionals and contribute to the development of an environment conducive to safe patient care.**APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.**

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).

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