Night Auditor

**Job Overview**
We are seeking a dedicated Night Auditor to join our team. The Night Auditor will play a crucial role in ensuring the smooth operation of our hotel during the night shift.

**Duties**:

- Conduct the nightly audit process accurately and efficiently
- Handle guest check-ins and check-outs during the night
- Respond to guest inquiries and resolve any issues promptly
- Maintain a tidy and organized front desk area
- Assist with security procedures during the night shift
- Process reservations and cancellations

**Requirements**:

- Experience in front desk operations, preferably in a hotel setting
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in using phone systems and handling guest inquiries over the phone
- Multilingual abilities are a plus
- Knowledge of hospitality industry practices and standards

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Windermere, ON P0B 1M0: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- work permit (required)

Work Location: In person