
Evening Manager
4 weeks ago
**MUST BE ELIGIBLE TO WORK IN CANADA**
Overview:
**Responsibilities**:
- Responsible for the smooth operation of the hotel in the absence of the Front Office Manager and Leadership team
- Identify and resolve guest concerns/complaints to their satisfaction
- Assist in establishing, implementing, and monitoring standards of service and operation in all departments
- Ensure communication and compliance of Front Desk’s responsibilities in the event of an emergency situation as outlined in Hotel’s Emergency Response Booklet to ensure guest and associate safety.
- Understand and ensure compliance of all Health and Safety procedures, regulations and laws
- Other duties as assigned
**Skills**:
- Proficient in Point of Sale (POS) systems for transactions and reporting.
- Proficient in Property Management System ) OPERA
- Excellent customer service abilities to engage with guests positively.
- Knowledge of food handling procedures and safety regulations.
- Experience in restaurant or hotel management within the hospitality industry.
**Benefits**:
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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