Retail-west - Area Manager - Ab

3 weeks ago

Edmonton, Canada United Services Group Full time

Job Summary This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners. The key focus areas of this role are in managing: - Customer Experience & Retention - Communication between United, Customer & Partner - Performance of our Partners & Cleaners - Overall Store Operations (Including store budgets, profitability & KPI’s) - Quality Standards & Audits - Training - Cost Management - Increasing Revenue & Profits per Store and Customer Banners - United & Customer Processes, Policies & Guidelines - Support to other Area Managers as required Duties and Responsibilities Planning & Budgeting: - Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules/, budgets, potential add on sales opportunities). - Implement store level budgets. - Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.

**Customer Relationships & Communication**: - Build strong relationships with customers and business partners at store level (cross-selling, building trust, deliver good service, consistency, follow through, be a United brand ambassador and represent the brand positively). - Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & and various departments within United. - Address store level customer concerns and provide timely and effective solutions to problems. - Support Regional Mgmt.

on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., Customer District Managers (DM's) & Customer V.P level) - Participate in: Daily/Weekly/Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works. Daily/Weekly/Monthly reporting on issues & escalations, action plans, including access issues, to customer. Weekly or as required, store compliancy walks with customers. Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations.

**Internal Communication**: Lead and coordinate all store level communication with United Partners daily on issues and actions. - Set expectations with Partners, provide training, coaching & mentoring. - Participate in cross-functional weekly & monthly meetings with Regional & Support Teams (e.g., L & D, Partner Relations, Equipment Services). Process Compliances: - Lead all process initiatives/implementation at store level; Work with Sr.

management on identifying store level trends and process gaps. - Lead store level customer store/calibration walks. - Lead process adoption in Salesforce. - Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook).
- Lead and or support key United operational processes and KPI’s: As per Retention Priority Framework, to name a few. Support Partner Change Overs (PCO) with Partnership team. Material Ordering. In-Store Specials.

Conduct Visitation Audits & manage Case mgmt. for issues and escalations. Create and implement Periodic Schedules. A.R.I and H & S Compliance I.D Badging & uniform compliance for all Partners & cleaners In Store Partner Training and support Partner Effectiveness in Partner training Program Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners Collection of Annexes or any other types of Inspections/reporting required by Customers for Billing purposes Cost Management & Controls: Responsible at store level for Revenue + Cost per Store; Budget Vs Actual + Gross margins.
- Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors’ expenses, employee hours, material costs over budget, equipment repair costs. - Support Sr. Mgmt. for operational costing for new & existing business.
- Monitor asset inventory, including but not limited to, equipment, supplies at store level. Revenue growth in existing business: Implement transitions of new business in stores in compliance with customer transition process. - Lead growth of In-store business by upselling Special services. Workforce & Performance Management: - Co-Lead Performance Mgmt.

Salesforce & Microsoft Programs). Responsible for asset management. Additional Responsibilities: - Perform daily functions in alignment with company mission, vision, and values. - Work in compliance with all United, legal & health & safety policies and protocols.
- Protect company assets from damage and misuse. - Perform other related duties as may be required from time to time. Other Job Requirements and Expectations: - Available to address customer and Partner needs and concerns in a timely m

  • Key Holder- Aveda

    3 weeks ago

    Edmonton, Canada Aveda Part time

    Key Holder- Aveda - 25 hrs - West Edmonton - Edmonton, AB Position Summary We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales...

  • Store Manager

    7 days ago

    Edmonton, Canada Estée Lauder Companies Singapore Full time

    **Store Manager - AVEDA - 40hrs - West Edmonton Mall - Edmonton, AB**: - Edmonton, Canada - Retail - Store - 236875 - Aveda **Job Description**: **Position Summary** This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and...

  • Area Manager

    4 weeks ago

    Edmonton, Canada Diamond Parking Services Full time

    **AREA MANAGER** needed for **Edmonton, AB **to manage and execute all responsibilities of a multi-location business in the retail/service industry. Individual must have the ability to manage multiple properties while driving revenue and controlling expenses. **Responsibilities**: - Drive revenue through competitive research, rate setting, and marketing. -...

  • Advisor - Aveda - 15 Hours - West Edmonton Mall - Edmonton, AB

    3 weeks ago

    Edmonton, Canada Aveda Part time

    Advisor - Aveda - 15 Hours - West Edmonton Mall - Edmonton, ABPosition Summary: We’re seeking talented souls who possess passion for creating true beauty while making a difference in the world. Put your positive energy to work at Aveda in our Experience Center. In this role, you will provide hair and wellness expertise to our guests. You will teach our...

  • Retail Visual Merchandiser

    4 weeks ago

    Edmonton, Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Edmonton, AB **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the...

  • Retail Visual Merchandiser

    1 week ago

    Edmonton, Canada POWERHOUSE RETAIL SERVICES Full time

    Do you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Edmonton, AB **area to join our team of national visual merchandisers to complete service calls in Walmart and other national branded...

  • Business Manager

    7 days ago

    Edmonton, Canada West Edmonton Volkswagen Full time

    Are you a skilled and driven Business Manager with a proven track record in the automotive industry? We are thrilled to offer an exciting opportunity to join our dynamic team at the brand-new West Edmonton Volkswagen facility. As a key player in our operations, you will contribute to financial management with clients and play an essential role in driving our...

  • Retail store supervisor

    1 week ago

    Edmonton, Canada AB Ltd OA Antique Granite Full time

    Title:Retail store supervisorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$24.00 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:8135 Wagner Rd NWEdmonton, ABT6E 4N6(2 vacancies)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year...

  • Retail store supervisor

    2 weeks ago

    Edmonton, Canada AB Ltd OA Antique Granite Full time

    Title:Retail store supervisorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$23.08 Hourly, for 30 TO 40 Hours per week(2 vacancies)Additional informationWork conditions and physical capabilitiesFast-paced environment, Work under pressure, Attention to detail, Walking, Standing for extended periodsPersonal suitabilityAccurate, Efficient...

  • Electric Vehicle Manager

    2 days ago

    Edmonton, Canada West Edmonton Volkswagen Full time

    Are you a skilled and driven EV Expert with a proven track record in the automotive industry? Job Opportunity: Electric Vehicle Manager Are you passionate about electric vehicles and ready to drive change in the automotive industry? We're seeking an enthusiastic Electric Vehicle Manager to join our dynamic team at West Edmonton Volkswagen. As the EV...

  • Retail store supervisor

    2 weeks ago

    Edmonton, Alberta, Canada AB Ltd OA Antique Granite Full time

    Title:Retail store supervisorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$23.08 Hourly, for 30 TO 40 Hours per week(2 vacancies)Additional informationWork conditions and physical capabilitiesFast-paced environment, Work under pressure, Attention to detail, Walking, Standing for extended periodsPersonal suitabilityAccurate, Efficient...

  • Health Care Aide

    7 days ago

    Edmonton, Canada Bayshore HealthCare Full time

    **Health Care Aide - in the Community for Multiple West area locations.** **Make “being the difference” your Career. **.** Bayshore is looking for passionate and caring **Health** Care **Aide to** join our amazing team. You will be creating special moments for clients each and every day. If your calling is to be the “difference” by providing...

  • Retail Assistant Store Manager 503 3904 Edmonton

    7 days ago

    Edmonton, Canada Michaels of Canada, ULC. Full time

    Store - EDMONTON-WEST, AB We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Provide a well merchandised and well in-stock...

  • Retail Assistant Store Manager

    6 days ago

    Edmonton, Canada CHAPEL HATS Full time

    Come have fun with us! Chapel Hats is a national retail chain of headwear stores. We are seeking a full-time assistant store manager for our West Edmonton Mall location. *Chapel Hats is an equal opportunity employer. **Job Types**: Full-time, Permanent **Salary**: $18.00-$19.00 per hour Schedule: - 8 hour shift - Day shift - Evening shift - Holidays -...

  • Receptionist (Part-time)

    4 days ago

    Edmonton, Canada Big West Ford Full time

    Big West Ford is looking for a **Part-time Receptionist** to join our family ASAP. As our Receptionist, you are the person responsible for being the client’s first contact. This role requires you to be professional, presentable, and pleasant at all times. As the applicant you are **reliable**, **detail-oriented**, with excellent English **communications**,...

  • Vehicle Merchandiser

    6 days ago

    Edmonton, Canada Kia West Edmonton Full time

    Vehicle Merchandiser Kia West Edmonton Edmonton, AB Kia West Edmonton is the #1 Kia dealership in Alberta We are looking for an enthusiastic and driven go-getter to join our team as our Vehicle Merchandiser. You will be joining a team that is building upon the tremendous momentum generated over the past years. About the Role: What We Offer: -...

  • Client Relations Coordinator

    4 weeks ago

    Edmonton, Canada CSN Herbers West Full time

    Drive your career. Accelerate your success! **CSN Herbers West **has a unique and exciting opportunity for a **Client Relations Coordinator **to join their team in **Edmonton, AB.** Are you interested in a customer focused career? This opportunity might be perfect for you. **What does it take to work for CSN Herbers West?** - Previous administrative...

  • Key Holder- Aveda

    3 weeks ago

    Edmonton, Canada AVEDA Full time

    Position Summary We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...

  • Key Holder- Aveda

    3 weeks ago

    Edmonton, Canada AVEDA Full time

    Position Summary We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...

  • Key Holder- Aveda

    3 weeks ago

    Edmonton, Canada AVEDA Full time

    Position Summary We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...