Production Service Technician

2 weeks ago


Toronto, Canada Xerox Full time

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional Production Service Technicians to delight our customers.

**Primary Responsibilities**:

- Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's SLA agreement to manage customer relations and optimize customer satisfaction.
- Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large scale production equipment
- Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software.
- Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
- Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices

**Skills and Qualifications**:

- Senior Electromechanical experience, including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electromechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
- Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals We value dependable employees who are eager to meet deadlines.
- Valid driver's license, appropriate insurance coverage, and a clean driving history. A Motor Vehicle Record (MVR) is included in our technician background check.
- This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority, especially around electrical components.

**Here’s what success looks like in the first 60 days**:
You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:

- Comprehensive understanding of our company and customer service culture
- Clear expectations in reference of call load, territory alignment and client satisfaction
- Thorough knowledge base of the equipment and inventory needs to support your territory
- Actively and correctly completing service calls independently.

LI-KW1

LI-ONSITE



  • Toronto, Canada Xerox Full time

    General Information Press space or enter keys to toggle section visibility City Mississauga, Toronto State/Province Ontario Country Canada Department Technical Customer Services Date Tuesday, May 14, 2024 Working time Full-time Ref# 20033256 Job Level Individual Contributor Job Type Experienced Job Field Technical Customer Services Seniority...

  • Production Technician

    1 month ago


    Toronto, Canada Alcohol Countermeasure Systems Full time

    ACS is a global manufacturer, and distributor of ignition interlocks, breathe alcohol testers and drug testing products. We are looking to add team members who are ambitious, creative, committed and passionate about their work. - **Details**_ We are currently looking for a _**Production Technician **_for our Toronto, Ontario location. This position is...

  • Production Technician

    2 weeks ago


    Toronto, Canada Aversan Inc. Full time

    Technician -Full-Time Location: Selmon Park, PE COB2A0 Aversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in the Aerospace and Defense industry. We are currently seeking a qualified Technician for our client based in Prince Edward- An International Engineering and Technology company. Eligibility: CGP(PR...


  • Toronto, Canada Aversan Inc. Full time

    Technician -Full-Time Location: Selmon Park, PE COB2A0 Aversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in the Aerospace and Defense industry. We are currently seeking a qualified Technician for our client based in Prince Edward- An International Engineering and Technology company. Eligibility: CGP(PR...


  • Toronto, Canada Aversan Inc. Full time

    Technician -Full-Time Location: Selmon Park, PE COB2A0 Aversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in the Aerospace and Defense industry. We are currently seeking a qualified Technician for our client based in Prince Edward- An International Engineering and Technology company. Eligibility: CGP(PR...

  • Production Technician

    1 month ago


    Toronto, Canada WASH Multifamily Laundry Systems Full time

    WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of...

  • Service Technician

    4 weeks ago


    Toronto, Canada Provincial Smart Home Services Full time

    **Join Our Team as an In-House Service Technician!** **Job Summary**: As an In-House Service Technician, you'll play a crucial role in our technical team, delivering top-notch support to our valued customers. Your main responsibility is to diagnose, troubleshoot, and resolve technical issues related to our products and services, ensuring client satisfaction...

  • Service Technician

    1 month ago


    Toronto, Canada Provincial Smart Home Services Full time

    **Join Our Team as an In-House Service Technician!** **Job Summary**: As an In-House Service Technician, you'll play a crucial role in our technical team, delivering top-notch support to our valued customers. Your main responsibility is to diagnose, troubleshoot, and resolve technical issues related to our products and services, ensuring client satisfaction...

  • Service Technician

    1 month ago


    Toronto, Canada Provincial Smart Home Services Full time

    **Role**:HVAC Internal Service Technician **Location**:Toronto, Ontario **Department**:PSHS Field Service **Employment Type**:Full-Time **Reports to**: Director, Operations **Who We Are** Provincial Smart Home Services is a leading provider of HVAC and Smart Home solutions and services, focused on providing smart and sustainable solutions for all...

  • Service Technician

    2 weeks ago


    Toronto, Canada Sani Marc Inc Full time

    Service TechnicianEmploi - Permanent Full-time - Technician / Technical - maintenance / repairBranch office: Etobicoke -Etobicoke Ontario M9W 5A5As soon as possibleSchedule: Monday to Friday (Day)Description: The Service Technician will be responsible for completion of a regimented preventative maintenance schedule within existing customers in the G.T.A.....


  • Toronto, Canada Ivy Technology Full time

    Inspect products to determine the requirements for repair - Install, maintain and repair electronic equipment - Inspect and test electronic equipment and assemblies - Repair or replace defective or worn parts and components - Diagnose and locate circuit, component and equipment faults - Test and adjust repaired products for proper functioning - Adjust,...

  • Field Technician

    1 month ago


    Toronto, Canada Universal Service Solutions Full time

    **GENERAL PURPOSE**: Reporting to Universal Service Solutions (USS) Supervisory Staff, the Field Technician will be responsible for installing, servicing, adjusting and/or repairing Metrolinx ticket printing machines. **KEY RESPONSIBILITIES**: - Prepare ticket machines for daily use. - Inspect machines and meters to determine causes of malfunctions and fix...

  • Production Technician

    1 month ago


    Toronto, Canada International Point of Care Full time

    We are currently hiring a Production Technician (Plasma Separation Membrane) for our Primecare production department. Reports to: Associate Director, Technical Systems Schedule: 9 am to 5 pm (Monday-Friday) Job Responsibilities: - Performs various aspects of product manufacturing and assembly including, but not limited to formulation, casting, coating,...


  • Toronto, Canada Intero Integrity Full time

    Intero Integrity is a fast-growing global company offering inspection, industrial and environmental services to the energy industry. We develop our own high-tech equipment and software and use this technology to execute projects worldwide. We support the energy industry to use natural resources efficiently, safely, and responsibly. Together we get the job...


  • Toronto, Canada Universal Service Solutions Full time

    **GENERAL PURPOSE**: Reporting to Universal Service Solutions (USS) Supervisory Staff, the Ticket Machine Technician will be responsible for installing, servicing, adjusting and(or) repairing Metrolinx ticket printing machines. **KEY RESPONSIBILITIES**: - Prepare ticket machines for daily use. - Inspect machines and meters to determine causes of...

  • HVAC Tech

    21 hours ago


    Toronto, Canada Service Champion Heating and Cooling Full time

    At Service Champion in Surrey, BC, we offer more than just a job; we provide a platform for your professional growth. Become our full-time HVAC Tech - HVAC Service Technician.We offer competitive wages and additional sales commission- if desired. Additional benefits include paid training, provided uniforms, and ample opportunities for overtime. As we grow,...


  • Toronto, Canada MBI I.T. Services Full time

    **INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?** We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 12 months (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents,...

  • Service Technician

    2 weeks ago


    Toronto, Canada Christie Lites Sales Full time

    We are a singularly focused business with a mission to be the highest-value provider of stage lighting services in the global marketplace. Job Purpose The Service Technician is responsible for the repair and support of lighting equipment as well as Quality Control for all lighting inventory Key Success Factors A successful Service Technician will combine...

  • Service Technician

    2 weeks ago


    Toronto, Canada Christie Lites Sales Full time

    We are a singularly focused business with a mission to be the highest-value provider of stage lighting services in the global marketplace. Job Purpose The Service Technician is responsible for the repair and support of lighting equipment as well as Quality Control for all lighting inventory Key Success Factors A successful Service Technician will combine...

  • Service Technician

    4 days ago


    Greater Toronto Area, Canada Gertex Solutions Inc. Full time

    **Role Overview**: The Service Technician is responsible for the installation, troubleshooting, and repair of industrial and FMCG packaging machines, both in-house and at our customers’ facilities. They are also responsible for instructing others on proper operation of the machines, completing all required service order paperwork for proper and timely...