Northern Agent

5 months ago


Thunder Bay, Canada Wasaya Airways LP Full time

**Job Summary**

Northern agents will represent Wasaya Airways’ interests at the community level.

**Job Duties and Responsibilities**
- Communicate with Wasaya Airways LP Operations regarding the planned movements of Wasaya Airways LP passenger and cargo flights
- Actively solicit within the community for charter work and passengers for scheduled flights
- Utilize radio & available media to develop and advise the community on promotions, rates, etc.
- Handle air to ground radio communications with incoming aircraft providing the local altimeter setting, wind information and provide airport and local weather reports.
- Meet all Wasaya Airways LP aircraft and ensure bags and cargo are unloaded in a timely and efficient fashion.
- Ensure that all passengers (identify special-needs passengers) and cargo traffic or special shipments are checked in and receive the proper documentation as per Wasaya Airways LP policy.
- Ensure that all passengers and shipments have completed the necessary ticket and waybill documentation.
- Represent Wasaya Airways LP in the community in a friendly, positive, and helpful fashion.
- Attend required training sessions and perform other duties as assigned by Wasaya Airways LP
- Ensure accurate and prompt completion of Daily Sales Reports
- Prompt remittance of all Wasaya revenue through preauthorized mediums
- Meet and perform flight check-in duties for Charter flights when required.
- Foster a healthy working environment and promote a positive climate within the workplace.
- Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers.
- Any other related duties as assigned

**Minimum Skills and Qualifications**
- High school diploma or equivalent is preferred.
- Must provide a reference letter from Chief and Council.
- Previous experience with radio communication would be an asset.
- Must be able to work with mínimal supervision.
- Proven mechanical abilities.
- Able to effectively communicate both verbally and in writing.
- Able to work well under pressure.
- Strong attention to detail
- Ability to maintain confidentiality
- Strong customer service and troubleshooting skills.
- Exceptional conflict resolution, negotiation, and objection handling skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to effectively communicate both verbally and in writing.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Professional appearance and manners
- Strong work ethic and positive team attitude
- Must have excellent organizational skills.
- Must possess a high level of honesty and integrity.
- The ability to communicate in Oji-Cree or Ojibway is an asset.

**Working Conditions**
- Overtime as required, on call.
- Must work irregular hours.
- Weekend work is required.
- Work indoors and outdoors.
- May be exposed to loud noise, dirt, oil, and fumes.

**Physical Requirements**
- Ability to lift or move up to 50lbs.; Repetitively.
- Manual dexterity is required.

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you reside in Deer Lake, Ontario?

Work Location: In person


  • Northern Agent

    6 months ago


    Thunder Bay, Canada Wasaya Airways LP Full time

    **Job Summary** Northern agents will represent Wasaya Airways’ interests at the community level. **Job Duties and Responsibilities** - Communicate with Wasaya Airways LP Operations regarding the planned movements of Wasaya Airways LP passenger and cargo flights - Actively solicit within the community for charter work and passengers for scheduled...

  • Mining Development

    5 months ago


    Thunder Bay, Canada Central Canada Industries Full time

    **Central Canada Industries Group of companies is looking for a motivated Sales Agent to cover a Mining in Northern Ontario!** The Technical Sales Representative will act as liaison between the company sales team and mines, providing information, service, maintenance, and repairs related to purchased equipment. **Duties/Responsibilities**: - Acts as...

  • Dg/ohs Assistant

    1 month ago


    Thunder Bay, Canada Wasaya Airways Full time

    The Dangerous Goods/Occupational Health and Safety Assistant supports the DG/OHS Coordinator in ensuring compliance with Transport Canada’s Transport of Dangerous Goods Regulations (TDGR) and applicable Occupational Health and Safety (OHS) regulations. This role involves administrative support and hands-on tasks related to dangerous goods and OHS, as well...


  • Thunder Bay, Canada Wasaya Airways Full time

    Under the direction of the Reservation Supervisor, this position is responsible for the processing of reservations for customers at the Wasaya Customer Care Centre. This position is also responsible for ensuring all clientele’s travel arrangements are completed in an effective and cost-efficient manner while upholding Wasaya’s Customer Care...

  • Dg / Ohs Assistant

    1 month ago


    Thunder Bay, Canada Wasaya Airways LP Full time

    **Job Summary** The Dangerous Goods/Occupational Health and Safety Assistant supports the DG/OHS Coordinator in ensuring compliance with Transport Canada’s Transport of Dangerous Goods Regulations (TDGR) and applicable Occupational Health and Safety (OHS) regulations. This role involves administrative support and hands-on tasks related to dangerous goods...


  • Thunder Bay, Canada Maintair Aviation Full time

    **_ Our Thunder Bay location is approved under the Rural and Northern Immigration Pilot (RNIP) for International Workers._** **JOB SUMMARY**: communication skills, be energetic, outgoing, understanding and accepting of change. He/She must also be flexible and able to deal with the adapting nature of aviation. **DUTIES AND RESPONSIBILITIES**: Provide...


  • Thunder Bay, Canada Wasaya Airways Full time

    Under the direction of the Reservation Supervisor, this position is responsible for the processing of reservations for customers at the Wasaya Customer Care Centre. This position is also responsible for ensuring all clientele’s travel arrangements are completed in an effective and cost-efficient manner while upholding Wasaya’s Customer Care...


  • Thunder Bay, Canada Wasaya Airways LP Full time

    **Job Summary** Under the direction of the Reservation Supervisor, this position is responsible for the processing of reservations for customers at the Wasaya Customer Care Centre. This position is also responsible for ensuring all clientele’s travel arrangements are completed in an effective and cost-efficient manner while upholding Wasaya’s Customer...


  • Thunder Bay, Canada Wasaya Airways LP Full time

    **Job Summary** Under the direction of the Reservation Supervisor, this position is responsible for the processing of reservations for customers at the Wasaya Customer Care Centre. This position is also responsible for ensuring all clientele’s travel arrangements are completed in an effective and cost-efficient manner while upholding Wasaya’s Customer...


  • Thunder Bay, Canada Maintair Aviation Full time

    **_ Our Thunder Bay location is approved under the Rural and Northern Immigration Pilot (RNIP) for International Workers._** **JOB SUMMARY**: Customer Service Representatives (CSR’s) work under the direction of the Station Coordinator and/or Shift Leads and ensure passengers & customers are handled according to specific company policies & procedures....

  • Airline Ramp Agent

    6 months ago


    Thunder Bay, Canada Maintair Aviation Full time

    **_Our Thunder Bay location is approved under the Rural and Northern Immigration Pilot (RNIP) for International Workers._** **SHIFTS AVAILABLE**: **We are looking for employees with open full time availability i.e. Days, nights and weekends.** **JOB SUMMARY**: **DUTIES AND RESPONSIBILITIES**: Sort, load, unload baggage and cargo from flights. Service...


  • Thunder Bay, Canada Ontario Northland Full time

    **POSITION**: Customer Call Centre Representative **REPORTS TO**: Manager, Customer Service **DEPARTMENT**: Passenger Services **LOCATION**: Remote - Northern Ontario **REFERENCE**: 500-96B-25 **RATE OF PAY**: $24.97/hour **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and...


  • Thunder Bay, Canada Ontario Northland Full time

    **POSITION**: Spare Customer Call Centre Representative **REPORTS TO**: Manager, Customer Service **DEPARTMENT**: Passenger Services **LOCATION**: Remote - Northern Ontario **REFERENCE**: 500-131-25 **RATE OF PAY**: $24.97/hour **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient...


  • Thunder Bay, Canada Wasaya Airways Full time

    The Ground Icing Program Coordinator manages the ground icing program for Wasaya Airways. All tasks are performed to regulated standards and in accordance with the company GIOM, safety policies, practices, and procedures. This individual ensures station operations are efficient, effective, and consistent. The Ground Icing Program Coordinator works with...


  • Thunder Bay, Canada Wasaya Airways LP Full time

    **JOB TITLE**:Ground Icing Program Coordinator** **LOCATION**: Thunder Bay OR Sioux Lookout **STATUS**: Full time **DEPARTMENT**: Ground Operations **REPORTS TO**: Director of Commercial Services **Job Summary** The Ground Icing Program Coordinator manages the ground icing program for Wasaya Airways. All tasks are performed to regulated standards and...


  • North Bay, Canada Ontario Northland Full time

    **POSITION**: Supervisor, Customer Service **REPORTS TO**: Manager, Customer Service **DEPARTMENT**: Passenger Services **LOCATION**: North Bay, Sudbury, Cochrane or Timmins **REFERENCE**: 500-151-24 **SALARY**: $78,390 - $92,223 **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides...