Shift Lead

2 months ago

Kitchener, Canada Waffle To Go Full time

Waffle To Go is Hiring

Are you looking for an exciting career opportunity? Do you want to work in a dynamic and innovative environment? Look no further We are opening in CF Fairview Park Mall, Kitchener.

We are a fast-growing company in the dessert industry, and we're on the lookout for talented individuals like you to join our team. If you are passionate, driven, and eager to make a difference, we want to hear from you. Lots of opportunities to grow in the future.

Positions available:
1. Shift Lead

2. Team Member - Full Time

3. Team Member - Part Time

Key Responsibilities:
Waffle To Go is Hiring

Are you looking for an exciting career opportunity? Do you want to work in a dynamic and innovative environment? Look no further

We are a fast-growing company in the dessert industry, and we're on the lookout for talented individuals like you to join our team. If you are passionate, driven, and eager to make a difference, we want to hear from you. Lots of opportunities to grow in the future. We are located in Bramalea City Center, Brampton.

Positions available:
1. Shift Lead

2. Team Member - Full Time

3. Team Member - Part Time

Key Responsibilities:
Customer Service Excellence:

- Greet and welcome customers with a friendly and inviting demeanour.
- Provide exceptional customer service, making each guest feel valued and satisfied.
- Educate customers about our delicious dessert offerings and assist in making their selections.

Food Preparation and Presentation:

- Prepare and assemble desserts according to Waffle To Go recipes and standards.
- Ensure the presentation of desserts is visually appealing and Instagram-worthy.
- Maintain high standards of cleanliness and hygiene in the preparation area.

Sales and Upselling:

- Promote new dessert items and seasonal specials to increase sales.
- Utilize persuasive sales techniques to upsell and cross-sell additional products.
- Work towards achieving daily sales targets and contribute to the store's overall success.

Cash Handling and POS:

- Process transactions accurately and efficiently using the Point of Sale (POS) system.
- Handle cash and other payment methods securely and maintain proper records.
- Assist in the opening and closing procedures, including cash register reconciliation.

Maintain Store Appearance:

- Ensure the dessert display is well-stocked and visually appealing at all times.
- Keep the serving area and dining space clean and tidy throughout the day.
- Collaborate with the team to restock supplies and maintain inventory levels.

Team Collaboration:

- Work effectively as part of a cohesive team, supporting colleagues during busy periods.
- Communicate effectively with team members and supervisors to ensure smooth operations.
- Contribute ideas and suggestions to improve overall store efficiency and customer experience.

**Requirements**:

- Previous experience in the food industry, particularly in a dessert-focused establishment, is a plus but not required.
- Exceptional interpersonal and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- A positive attitude, strong work ethic, and willingness to learn.
- Flexibility in working shifts, including weekends and holidays.
- For a Shift Lead position, experience in the food industry or management is required.

**Benefits**:

- Competitive salary
- Flexible work hours
- Opportunities for career growth and development
- Collaborative and inclusive work culture

How to apply:
We're excited to hear from you and learn about your unique skills and potential contributions to our company. Join us on this incredible journey of growth and success.

Waffle To Go

**Job Types**: Full-time, Part-time

Pay: $16.65-$19.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Ability to commute/relocate:

- Kitchener, ON N2C 1X1: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Food Handler Certification (preferred)

Work Location: In person

Expected start date: 2024-10-01

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