Junior Case Manager

4 weeks ago

Ottawa, Canada Infiniti Legal Support Services Full time

**Company description**

Infiniti Legal Support Services has been in operation for more than 30 years, providing a full range of services to our valued client base of law firms and solicitors, banks, trust companies, government agencies, crown corporations, and private sector businesses.

Headquartered in Ottawa, Ontario, Canada, our knowledgeable, experienced staff; network of trusted agents and partners; bilingual capabilities; and professional office setting enable us to provide proven quality service worldwide.

**Job description**

Infiniti Legal Support Services is looking for a new Junior Case Manager to complement our great team of case managers, process servers and research specialists.

**Qualifications**
- Is Bilingual (French and English) - mandatory
- Has exceptional organizational skills
- Is comfortable working to urgent deadlines and multiple tasks
- Possesses excellent knowledge of the Microsoft Office suite (Word, Outlook) and is comfortable with computers in general
- Possesses strong interpersonal skills
- Possesses excellent written and verbal skills
- Has excellent telephone and customer management skills
- Ability to quickly learn new tasks
- Strong attention to detail
- Flexibility and reliability in work environment
- Ability to focus
- Team player mentality
- Strong communication skills (both verbal and written)
- Ability to customize communication style to the audience
- Willingness to think things through and ability to make decisions
- Problem-solving capabilities
- Innovative thinking

** Please note that the role is a Case Manager role, and does not involve actually going out to perform serves. **

**Immediate Duties and Responsibilities**:

- Manage, from intake to completion, individual cases related to our process serving function. Tasks will include:

- Receiving, interpreting, and taking action on instructions from legal clients
- Managing our network of process serving partners and monitoring their performance, quality and adherence to our quality standards
- Associated responsibilities will encompass tracking, updating and monitoring the operational status of work in progress
- Communicating with clients regarding status of work outstanding, issues with service, updates on service, etc.
- Preparing the appropriate Affidavit of Service
- Adherence to our quality standards
- Manage workload with other case managers to ensure that as a team, work remains balanced and up-to-date
- Support the continuous improvement and culture of the organization
- Willingness to continue to pursue ways to increase knowledge about the business
- Work with management to review the processes associated with the Legal Support Services business, make recommendations to support improved efficiency and service delivery

**Compensation**: to be determined based on experience

Industry: Legal, Consulting and Business Services

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$55,000.00 per year

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift

Work Location: One location

  • Junior System Administrator

    4 weeks ago

    Ottawa, Canada Case IQ Full time

    Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the...

  • Junior System Administrator

    3 weeks ago

    Ottawa, Canada Case IQ Full time

    Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the...

  • Accounting Manager

    4 weeks ago

    Ottawa, Canada Case IQ Full time

    Formerly i-Sight, Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions...

  • Accounting Manager

    5 days ago

    Ottawa, Ontario, Canada Case IQ Full time

    Formerly i-Sight, Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We're proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of...

  • Case Manager

    4 days ago

    Ottawa, Ontario, Canada RCGT Consulting Full time

    SummaryRaymond Chabot Grant Thornton Consulting Inc. requires an experienced case manager for the Vaccine Injury Support Program (VISP). Previous medical and/or administrative experience is considered an asset.The successful applicant must be able to demonstrate strength and experience in the following areas:Compassionate and accurate communications with...

  • Case Manager

    2 weeks ago

    Ottawa, Canada Tungasuvvingat Inuit Full time

    **Case Manager** Full-Time, Indeterminate **Who we are**: It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design,...

  • Case Manager

    4 days ago

    Ottawa, Ontario, Canada RCGT Consulting Full time

    Raymond Chabot Grant Thornton Consulting Inc. is seeking an experienced Claims Adjudicator for the Vaccine Injury Support Program (VISP). This unique job opportunity requires a minimum of five years of adjudication expertise and 5+ years of claims management experience. Claims management principles and technological know-how are also required to support the...

  • Case Manager

    2 weeks ago

    Ottawa, Canada Tungasuvvingat Inuit Full time

    **Case Manager, Alluriarniq Program** Full Time, Indeterminate It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design,...

  • Bilingual Case Manager

    5 days ago

    Ottawa, Ontario, Canada Zurich 56 Company Ltd Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Zurich Insurance is a global insurance company with a specialty in life insurance, general insurance and travel insurance. This role will sit in one of Zurich's subsidiary companies, World Travel Protection, which focuses on travel risk management and emergency...

  • Case Manager

    3 weeks ago

    Ottawa, Canada Ottawa Salus Full time

    **Job Title**:Case Manager, Forensic Supportive Housing Program (FSHP) **Number of position(s)**:One (1) **Job Type**:(1) 12-Month Temporary Full Time Unionized position (35 Hours/Week: Monday to Friday) **Language**:English Required **Date of Posting**:November 22, 2023 **Date of Closing**:December6, 2023 **Start date**:As soon as possible **Reports...

  • Junior Associate

    4 days ago

    Ottawa, Ontario, Canada Murray Fakih Criminal Defence Professional Corporation Full time

    Position:Junior AssociateFirm:Murray Fakih Criminal Defence Professional CorporationLocation:Ottawa, OntarioAbout Us:Murray Fakih Criminal Defence is a specialized law firm representing clients in criminal cases across Ontario and parts of Quebec. With a strong focus on individualized, thorough legal services, we vigorously defend our clients' rights and...

  • Junior Associate

    4 days ago

    Ottawa, Canada Murray Fakih Criminal Defence Professional Corporation Full time

    **Position**:Junior Associate **Firm**: Murray Fakih Criminal Defence Professional Corporation **Location**: Ottawa, Ontario **About Us**: Murray Fakih Criminal Defence is a boutique criminal defence law firm representing clients across Ontario and parts of Quebec. With a commitment to providing personalized, comprehensive legal services, we advocate...

  • Case Manager

    4 days ago

    Ottawa, Ontario, Canada The Ottawa Mission Full time

    Core Purpose and Mission StatementThe Core Purpose of the Ottawa Mission is to reflect Jesus' love in serving the homeless, the hungry, and the lost.Our Mission is to by provide food, shelter, clothing and skills, and offer healing, faith and hope for building a wholesome life.Vision & ValuesOur Vision is that all the hurting, hungry and lost in Ottawa find...

  • Junior Product Owner

    2 weeks ago

    Ottawa, Canada BluWave-ai Full time

    **Junior Product Owner** **Reports to**: Head of Product Management BluWave-ai is a groundbreaking artificial intelligence (AI) company that's transforming the energy industry. Our innovative grid energy optimization platform empowers customers worldwide to optimize renewable energy sources, battery energy storage systems, and electric vehicle (EV)...

  • Case Manager

    4 days ago

    Ottawa, Ontario, Canada St Mary's Home Full time

    Please send a cover letter along with your resume expressing how your experience relates to the position of Case Manager at St Mary's Home.About usSt. Mary's Home is a not-for-profit charitable organization serving the Ottawa area and beyond. SMH has continuously and responsively served pregnant youth in Ottawa since 1933. Specialized residential and...

  • Case Manager

    2 months ago

    Ottawa, Canada RCGT Consulting Full time

    **Summary** Raymond Chabot Grant Thornton Consulting Inc. requires an experienced case manager for the Vaccine Injury Support Program (VISP). Previous administrative experience is considered an asset. **The successful applicant must be able to demonstrate strength and experience in the following areas**: - Compassionate and accurate communications with...

  • Case Manager

    6 days ago

    Ottawa, Canada St Mary's Home Full time

    Please send a **cover letter** along with your resume expressing how your experience relates to the position of Case Manager at St Mary's Home. **Reports to**: Manager of Support Services **About us** St. Mary’s Home (SMH) is a not-for-profit charitable organization providing specialized community support services to marginalized pregnant youth (ages...

  • Case Manager

    4 days ago

    Ottawa, Ontario, Canada Ottawa Salus Full time

    Job Title:Case Manager, Forensic Supportive Housing Program (FSHP)Number of position(s):One (1)Job Type:(1) 12-Month Temporary Full Time Unionized position (35 Hours/Week: Monday to Friday)Language:English RequiredDate of Posting:November 22, 2023Date of Closing:December6, 2023Start date:As soon as possibleReports to:Program ManagerThe Forensic Supportive...

  • Case Manager

    2 months ago

    Ottawa, Canada RCGT Consulting Full time

    **Summary** Raymond Chabot Grant Thornton Consulting Inc. requires an experienced case manager for the Vaccine Injury Support Program (VISP). Previous medical and/or administrative experience is considered an asset. **The successful applicant must be able to demonstrate strength and experience in the following areas**: - Compassionate and accurate...

  • Children's Case Manager

    2 months ago

    Ottawa, Canada Service Coordination For Persons With Special Need Full time

    **Date posted** January 8, 2023 **Title** Case Manager, Children’s Services **Status** Permanent **Language** Bilingualism in both official languages is essential **Closing Date** January 20, 2023 Service Coordination for People with Developmental Disabilities (SCS) is a not-for-profit bilingual organization managed by a volunteer Board of...