Transportation Dispatcher

5 months ago


Delta, Canada BST Transportation Group Full time

_**BST Transportation Group**_ is currently seeking a motivated individual capable of coordinating the company’s transportation of freight on behalf of its’ customers. This position requires a strong understanding of transportation equipment and processes to ensure freight is handled efficiently and profitably, without loss or damage and is experienced in resolving any problems that may arise during transportation. With efficiency and customer service a priority as a BST Dispatcher you will also serve in the capacity of the primary interface between the company, our customers and our carriers. Daily activities will also include responding to customer demands, so planning is often short-term and urgent in nature.

**Duties**:

- Receive and process customer orders, ensuring accuracy and timeliness
- Coordinate with shipping and receiving departments to schedule deliveries
- Communicate with customers regarding order status, delays, and any other inquiries
- Enter data into the company's system, such as order details, shipping information, and customer notes
- Analyze supply chain data to identify trends or issues that may impact order fulfillment

**Requirements**:

- Must have 1 year experience
- Strong communication skills, both written and verbal, to effectively interact with customers and internal teams
- Proficient in data entry and typing skills for accurate and efficient order processing
- Familiarity with shipping and receiving processes in a supply chain environment
- Ability to analyze data and identify patterns or discrepancies
- Knowledge of phone etiquette for professional customer interactions

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Full-time, Permanent

**Salary**: $48,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person



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