Commercial Man Door Technician

6 days ago

Edmonton, Canada Creative Door Services Full time

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 55 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

We have an immediate opening for a **Commercial Man Door Technician **in our **Edmonton **Branch. Reporting to the Field Operations Manager, the Commercial Man Door Technician will service and install Pedestrian doors. This role is a permanent, full-time position. There is the possibility of on call and overtime. This role is a permanent, full-time position with opportunities for advancement.

**Responsibilities**:

- Install and repair of the various pedestrian door types i.e. hollow metal, wood, glass aluminum
- Install and repair of press steel frames, knock-down frames, wood and aluminum frames
- Install and repair door automation required including swing, sliding and revolving doors
- Diagnose problems, provide solutions, and carry out required work on above mentions doors
- Regularly coordinate with the service scheduler on problem solving and required parts
- Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
- Contributing to business development of the branch by actively seeking new customers and building relationships with current customers
- Interface with customers while acting as an ambassador of Creative Door Services
- Always maintain a safe and clean work site
- Installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
- Servicing, and diagnose problems, provide solutions, and carry out required work on overhead doors
- Welding for installation or repair if required
- Effectively assess job scope at the beginning of each job and note any discrepancies to your scheduler immediately
- ie: product warranty, site conditions, and safety
- Participate on the on call rotation when requested/ required
- Out of town travel for installation and service work, not limited to weekdays
- Availability for evenings and weekend work when required
- Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
- Must be able to lift at least 75 pounds or more depending on job scope (residential VS commercial)
- Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
- Complete all required paperwork daily and submitted on time at the end of each work day
- ie: timesheets, FHLA’s, job workorder with clear notes and part #’s
- If needed, on the on-call rotation for Service
- Must be able to successfully pass pre-employment screening requirements including drug, alcohol, and health assessment when requested for job specific sites without notice
- Valid Driver’s License and the ability to transport product on trailers and manlifts (on trailers) to and from sites safely
- Strong safety mindset
- Daily attendance and punctuality
- Accountable to making sure safety training and tickets are up to date and valid
- clearly communicate to scheduler on required renewals
- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, etc)
- Execute on other duties or tasks within the operations department, as assigned

**Qualifications**:

- Experience in a Service/Installation Industry
- AAADM Certified
- Solid working knowledge of the various pedestrian door types i.e. hollow metal, wood, glass aluminum
- Solid working knowledge of press steel frames, knock-down frames, wood and aluminum frames
- Previous experience with door automation required including swing, sliding and revolving doors
- Experience in related trades or construction
- Possess a valid driver’s license
- CDI Certification is an asset but not a requirement
- Relevant safety training and tickets are an asset (such as OSSA Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, BSO)
- Experience servicing/installing overhead doors is strongly preferred
- Wearing a hard hat and other PPE is mandatory for this safety sensitive role
- Must be able to lift up to 75 pounds or more
- Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
- Must be able to successfully pass pre-employment screening requirements including drug, alcohol and health assessment

**We offer**:

- A positive work environment with competitive pay and an excellent benefit plan
- Comprehensive technical, safety and product training provided
- Opportunity to build a long-term c

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