Clerk Ii, Switchboard

1 month ago

Burlington, Canada Joseph Brant Hospital Full time

**Posted Date**:
***
- 6/15/2023**Closing Date**:
***
- 6/22/2023**Functional Discipline**:
***
- SwitchboardJob Posting #:204150
- Position Available: Clerk II, Switchboard
- Department: Communications
- Union: C.U.P.E.
- Status: Regular Full Time - This position falls under the FT Collective Agreement.
- Shifts: Days, Evenings, Nights, Weekends
- Rate of Pay: $24.21 - $25.07- ABOUT JOSEPH BRANT HOSPITAL:

- Joseph Brant Hospital (JBH) is a full-service community teaching hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. It is honoured to be recognized as one of Hamilton Niagara's Top Employers for eight (8) consecutive years, with a skilled staff of 194 physicians, 1,911 full
- and part-time staff and more than 700 volunteers.
- JBH is a Clinical Education site in conjunction with McMaster University, and designated as an Academic Community Teaching Hospital. Its expanded campus includes the state-of-art Michael Lee-Chin & Family Patient Tower, featuring a new Emergency Department, 172 acute inpatient beds, 9 new Operating Rooms and post-anaesthetic care unit to support expanded medical, surgical and outpatient services. JBH is also a partner member of the Burlington Ontario Health Team.- RESPONSIBILITIES:

- Answer phone calls - relay messages, liaise between staff, physicians and public.- Page appropriate Emergency "Codes" and alarms as required and implement the necessary procedures according to Hospital Policy.
- Perform clerical duties as assigned.

QUALIFICATIONS:
- High school graduation diploma, previous clerical or administrative experience preferred.
- Must be able to operate a Multi-line Digital Telephone Branch Exchange System.
- Must be able to work in a fast pace environment.
- Excellent command of the English language (written and verbal).
- Demonstrated ability to set priorities.
- An excellent telephone manner required and knowledge of Hospital and Community Services.
- Demonstrated computer experience utilizing the full suite of Microsoft Office Products and the Hospital Meditech Order Entry System.
- Demonstrated typing skills of 40 - 50 words per minute.- Critical thinking skills are essential to assist staff, physicians, patients and visitors as they navigate through the complex Hospital System.- Any information obtained during the recruitment process will be used for employment recruitment only, and not for any other purpose.
- At Joseph Brant Hospital, we are committed to diversity and inclusion as we continue and expand our efforts to become a more inclusive, safe and respectful place for everyone to visit, work and receive care. HR will accommodate any needs under the Ontario Human Right Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Recruitment processes will be modified to remove barriers to accommodate those with disabilities, if requested.

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