2nd or 3rd Year Apprentice Plumber

1 month ago

Abbotsford, Canada Mr. Rooter Full time

If you are looking for a career where you can get coaching and training for a job that’s in demand, we are looking for you

Plumbing is a very important service work that’s always needed, even in times of economic uncertainty. As a plumbing service professional, you’ll be doing something that matters

**How to Know if You Are a Good Fit for this Apprentice Plumber Position**

This job isn’t for everyone, you’ll follow a system. It can be hard work, long days, indoors and out, and you’ll work in various conditions. If you like what you see below, keep reading:

- You like interacting with people. You’ll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day. Plus, you’ll be part of the team here at Mr. Rooter Plumbing.
- You like the autonomy of working alone. After your initial training, you’ll be in your own company-provided van. You’ll make your own calls, helping homeowners determine the best solution for their plumbing or drainage problems.
- You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help people and see something through.
- You aren’t afraid to get dirty. You like working with your hands, and don’t mind dealing with the job’s more challenging and physical aspects. Occasionally, you’ll be dealing with gross discoveries and bad smells, but you’ll work to help homeowners restore safe and functional homes.
- And afterward, you like to clean up. You take pride in your appearance and bring professionalism to your game. You’ll wear the Mr. Rooter uniform, which identifies you to our customers as one of the best in the industry.

You appreciate a great coach. At Mr. Rooter Plumbing, we give our employees the training and coaching they need every day. We’ll show you multiple ways and different options for opportunities to grow your career in the plumbing and drainage industry.

**Here’s What You’ll Be Responsible For**

Initially, you’ll team up with a more experienced technician to train on the knowledge and skills you’ll need to perform. Once you are up to speed, you’ll be the face of the company and critical in providing an excellent experience for our customers.

You’ll provide crucial services for our customers’ homes and families. Here are the things you’ll be responsible for:

- Communicating with the Customer - You’ll meet customers who contact us to help solve problems in their homes with their drainage and plumbing systems.
- Diagnosing the Issue - Once you thoroughly investigate and diagnose the issue, you’ll offer the homeowner options to solve the problem.
- Completing Whole Home Plumbing Inspections - You’ll offer and conduct whole home plumbing inspections, discovering other or potential issues. No one likes needing to call a plumber, so our customers appreciate our proactive suggestions to solve major problems before they happen.
- Providing Repair and Maintenance Services - You’ll do things like clearing drains of clogs and other tasks. You’ll tag-team with licensed plumbers on our team who will perform the work only a licensed professional is authorized to do.
- Following Our Mr. Rooter Plumbing Process - You’ll follow our proven process, from greeting the customer to collecting payment.

**How We Measure Success at Mr. Rooter Plumbing**

The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins. There’s even a physical scoreboard at the office so that we can celebrate the victories.

Here are some of the things we measure:
Offering and Delivering Solutions - We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing and drainage needs.

Quality Workmanship - We make sure we get it done right, the first time.

Operating Efficiently - We stay productive with our time and carefully use materials to avoid waste.

High Customer Satisfaction - We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

**Job Requirements**

The following are the minimum requirements to be considered for this 2nd or 3rd year Plumbing Apprentice
- Must be able to lift at least 35 lbs., bend, stoop, and crawl into confined spaces.
- Must have a valid driver’s license and be insurable - you’ll be driving our company vehicle.

**How We Take Care of Our Team Members**
- Paid Training - We make sure that you have the knowledge and skills to grow in your career.
- Branded Company-Provided Vehicle - After you are on your own, you’ll be driving your own van.
- iPad and Software - We use state-of-the-art technology and software to make onsite customer interactio

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