Supervisor, System Control

2 weeks ago

Hamilton, Canada The MEARIE Group Full time

**Supervisor, System Control**
- Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements._

**Position Purpose**:
The Supervisor, Control Room provides front line leadership, direction and support for the day-to-day operations of the control room. This role is accountable for the operation of the 24/7 distribution network to maintain an efficient and reliable supply of electricity.

**Responsibilities**:
Technical Leadership
- Accountable for the control room requirements for internal work protection planning to ensure timely execution of required work
- Provides guidance, direction and establishes best practices for switching, load transfers and system configuration
- Oversee the planning department operations and ensure efficient and seamless planning of internal and external stakeholder jobs.
- Provides coaching, development, performance management, technical guidance and advice regarding system operations
- Performs other duties as assigned

Strategic Planning and Leadership
- Provides input to designs and recommends opportunities for enhancements
- Provides input to department goals and objectives, and ensures they are achieved
- Leads and/or participates in department projects and key initiatives to ensure quality and timely completion within budget
- Researches, recommends and implements new or enhanced training, policies, procedures and processes to improve operational effectiveness

Compliance and Risk Management
- Ensures timely follow-up on system deficiency reports
- Ensures compliance to legislative, regulatory and Health & Safety policies, procedures and standards
- Ensures logging, outage and trouble call information is recorded accurately

Relationship Management
- Ensures all scheduled outages and emergencies are communicated to internal and external customers in a timely manner
- Liaises with internal and external customers and government authorities in a pro-active manner to arrange for optimum effectiveness of operations

Resource Management
- Administers shift schedules to ensure that there is adequate staffing for a 24/7 operation
- Plans, organizes and supervises 24/7 activities of operational unit

Safety Leadership
- Ensures all aspects of Company’s safety philosophy is executed and adhered to
- Supports and promotes the corporate safety culture
- Ensures all safety audits, work observations are completed and all incidents are investigated in a timely manner

**Qualifications, Knowledge, Skills and Competencies**:
**Education & Specialized Knowledge**
- Bachelor’s degree or College diploma related to Electrical Engineering or recognized equivalent
- Registered member of Professional Engineers Ontario (PEO) or Ontario Association of Certified Engineering Technicians and Technologists (OACETT) in good standing (preferred)
- Must hold and maintain a valid class G driver’s license
- Excellent knowledge of System Control and Data Acquisition (SCADA) systems
- Excellent knowledge of customer and geographic information systems (GIS) and Outage Management System (OMS)
- Excellent knowledge of the Electrical Utility safety rules and Utility Work Protection Code
- Excellent knowledge of regulatory and governmental requirements (OEB Rules and Regulations, PIPEDA and OHSA)

**Experience**
- Minimum of 5-7 years of Control Room Operator experience, preferably in electrical distribution industry
- Experience in a unionized utility environment an asset

**Skills/Abilities/Competencies**
- Available to support a 24/7 operation, including travel as required
- Available to be on a management on-call rotation.
- Strong safety orientation and ability to lead change and engage, develop and motivate teams
- Strong problem-solving skills with the ability to provide practical and/or innovative solutions
- Strong written and presentation skills, with the ability to convey information accurately and concisely
- Ability to plan, prioritize and execute multiple projects and initiatives within established timelines

**How to Apply**

We thank all applicants for their interest in a career with Alectra. Only those selected for an interview will be contacted.

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