IT Technician

'''Duties'''
- Provide technical support and troubleshooting for hardware, software, and network issues
- Set up and maintain user accounts and permissions
- Monitor system performance and ensure optimal functionality
- Collaborate with other IT team members to resolve complex technical issues
- Assist with the implementation of IT projects and initiatives
- Perform routine maintenance tasks such as system backups and updates
- Document IT processes, procedures, and troubleshooting steps

'''Skills'''
- Strong knowledge of operating systems including Windows and Linux
- Experience with desktop support and software troubleshooting
- Familiarity with LAN/WAN networks and network protocols
- Proficiency in firewall configuration and security measures
- Ability to provide technical support using ServiceNow or similar ticketing systems
- Knowledge of Jira or other project management tools is a plus

Please note that this is not an exhaustive list of responsibilities and skills. Additional duties may be assigned based on business needs.

If you are a motivated IT professional with a passion for problem-solving and a strong technical background, we encourage you to apply. We offer competitive compensation, opportunities for professional growth, and a collaborative work environment. Join our team of dedicated IT technicians today

**Job Type**: Freelance

**Salary**: $15.50-$29.67 per hour

Flexible Language Requirement:

- French not required

Schedule:

- On call

**Experience**:

- IT support: 1 year (preferred)

Work Location: In person