Settlement Worker

2 months ago

Edmonton, Canada Alberta Immigrant Women & Children Centre Full time

_**Settlement Worker Position**_
- **Responsibilities**:_
- Provide individualized settlement support to newcomer individuals and families, including needs assessment, information, and referral services.
- Facilitate appropriate referrals and access to services in the community.
- Organize, plan, and implement group activities to address the needs of newcomers
- Participate in regular program, team, community, and regional meetings
- Develop and implement community outreach plans to promote AIWCC programs and services
- Maintain and update all client information in a customized database
- Prepare and submit timely statistical and progress reports as required
- Ensure high quality of program delivery for clients
- Organize orientation/information sessions for new immigrants on various topics of interest
- Participate in outreach activities by doing presentations, distributing promotional materials
- Assist clients with information, referrals, and supporting counselling, as required
- Provide data entry and maintain accurate records.
- Report on activities, delivery, and outcome of the program to the Department Manager
- Ensure clients data entry is complete in Apricot and iCare data bases
- Attend and participate in AIWCC events
- Other duties as assigned by Program Supervisor
- **Additional Requirements**_:

- Professional approach must be aligned with AIWCC values
- Maintain a positive working relationship with all staff and volunteers of AIWCC
- Demonstrate a high level of initiative and enthusiasm
- Maintain client confidentiality
- Strong background in administrative duties and IT
- **Education and Experience**:_
- Social Worker diploma, Settlement studies diploma or equivalent post secondary education or training in the human services field
- Minimum of 2 years work experience in the settlement and/or community work sectors with a focus on newcomers and immigrant
- Excellent oral and written skills in English as well as another language
- Relevant experience working with immigrants and acknowledge of barriers faced by new immigrants/newcomers
- Knowledge and experience in working with diverse groups of youth is an asset
- Knowledge of community resources available in the greater Edmonton area.
- Understanding of, and sensitivity to, issues affecting immigrant and refugee communities
- Ability to work independently, with individuals, with small groups and as a member of a team in multicultural setting
- Effective interpersonal communication skills and strong writing skills
- Effective communication skills to work with clients from diverse cultural backgrounds
- Ability to engage clients via online communication tools such as Zoom, Teams, Google Meet
- Strong computer skills and the ability to work productively with Google products such as Google Sheets, Google Docs, etc.
- Can demonstrate strong analytical and problem-solving skills
- Ability to build and maintain strong, ongoing partnerships with partner community agencies.
- Good organizational skills, ability to multitask while maintaining accuracy in data
- collection and reporting
- Ability to work flexible hours, including some evenings and weekends

**Details**:

- The compensation for this position is **$34** per hour for 20 hrs per week and is based on qualifications and experience.

**Application submission details**:

- AIWCC supports equal employment opportunities and encourages applicants of diversity. Our policies and procedures are intended to be non-discriminatory and barrier-free, in accordance with the Alberta Human Rights Code and the Accessibility for Albertans with Disabilities Act. Please advise us of any accommodation measures you may require during our recruitment and selection process._

**Job Type**: Part-time

Pay: $34.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Are you fluent in another language other than English ?

**Education**:

- DCS / DEC (preferred)

**Experience**:

- working with newcomers: 2 years (preferred)

Work Location: In person

Expected start date: 2024-11-18

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