Coat Check Attendant
1 month ago
**Introducing the National Arts Centre**
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety—and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.
At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.
Curious to learn more? Read our 2023-2026 Strategic Plan, _The Journey Ahead_.
**Equity, Diversity, Inclusion, Anti-Racism and Accessibility**
The National Arts Centre (NAC) is committed to creating and sustaining a work environment that is inclusive, anti-racist, accessible, welcoming, and representative of the Canadian diversity.
Job Number: J1123-0048
Job Title: COAT CHECK ATTENDANT
Employment Type: Part-Time continuing
Job Category: Visitor Experience
Open Positions: 3
Posting Date: November 1, 2023
Closing Date: December 3, 2023
**Salary**: $16.65 - $16.65/Hour
Language Requirement: Bilingual
Working Hours: As required (evenings, weekends, weekdays and holidays)
Job Reports To: House Manager.
**Key Activities**:
- Coat Check Attendants are responsible for supervising and securing the coats, handbags, boots, and other articles left by the public visiting the National Arts Centre.
- Duties include, but are not limited to:
- Greeting guests in both official languages;
- Remitting tickets to patrons;
- Looking after coats and other personal effects before shows, receptions, and special events. Returning said items upon conclusion of these events;
- Informing guests about wayfinding, where to find the washrooms, among others;
- Ensuring that the Coat Check area remains clean and orderly, ensuring that all items are always secure;
- Collect payment for Coat Check services and make deposits;
- Participate in the nightly briefing alongside the ushers for information about ticket sales, latecomer cues, program distribution and other general information;
- Restocking the necessary tools for service, such as depot envelopes, coat check tickets, etc.
- Posting the correct signage;
- Ensuring that they have keys and cash before service;
- Perform related tasks.
**Skill Requirements**:
- Bilingual in both official languages (English and French);
- High school diploma;
- A minimum of two (2) years’ experience in a similar position and dealing with the public with a focus on customer service;
- Strong communication and interpersonal skills;
- Ability to work under pressure in a busy environment;
- Tact, diplomacy, and discretion;
- Team spirit;
- Light physical effort might be required.
**Who Can Apply**:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.
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