Network Operations Specialist

1 week ago

Brampton, Canada Konica Minolta Full time

IT Weapons, a division of Konica Minolta Business Solutions (Canada) Ltd. is a managed IT services, cloud solutions and consulting firm that has won over 30 awards for service excellence and technical leadership and are ranked among the top 50 IT service providers in North America.

**Responsibilities**
- Provide Tier II support for networking issues by working on tickets and resolving them quickly.
- Perform regular analysis of network connectivity through the LAN/WAN infrastructure.
- Manage and troubleshoot network devices for client base.
- Configuration of SNMP monitoring, traps, and more to support and provide implementation
- Analyze network management data and compile reports as necessary.
- Provide technical support in Routing/Switching, Firewall, VOIP and Load-balancing technologies.
- Provide expert technical assistance to clients and our Service Desk.
- Provide suggestions and recommendations to clients.
- Work with ISPs and other vendors to troubleshoot issues.
- Work on-call on a rotational basis and conduct maintenance activities outside office hours occasionally.

**Experience Required**
- 5 + years working with Cisco switches and routers
- 3 + years working with firewalls. Experience in Fortinet, Cisco & Meraki is a plus.
- CCNA is required (Routing & Switching)
- CCNP Enterprise is most definitely a plus.
- Experience with Load-balancers preferably Citrix NetScaler.
- Experience with Cisco Unified Communication or other VOIP technologies is a plus.
- A thorough understanding of VLANs and dynamic routing protocols (OSPF, EIGRP, BGP, etc.)
- Experience implementing and troubleshooting enterprise wireless solutions.
- Experience implementing and troubleshooting enterprise routing and switching solutions (VRFs, OSPF, EIGRP, BGP, VLANs, STP, VPC, etc.)
- Experience implementing and troubleshooting VPN technologies (e.g DMVPN, IPSEC-VPN,SSL VPN etc.)
- Familiarity in scripting or programing is a plus.
- Understanding of SNMP technology and familiar with network monitoring.
- Skilled and well versed in Microsoft Office Suite and Visio.

**Working at IT Weapons**

In between our efforts, triumphs, late nights, and dedication to our clients, comes a fast-paced, team-oriented and friendly culture that helps drive the success of our organization. An open concept office and centralized meeting areas help create a casual and collaborative atmosphere. Neckties are cut loose on day one to help emphasize our unique philosophy. Staying fast, efficient, and flawless is our competitive edge. Our team-first approach extends far beyond typical business hours. IT Weapons runs our own internal basketball league, we play weekly competitive hockey, and hosts multiple social events throughout the year. We cut loose with barbecues, poker nights, an annual company retreat, catered gourmet lunches, and more. A team that plays together wins together.
- Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer._
- #ITW_
- #LI-RK1_

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