Customer Service/server

4 days ago

Nanaimo, Canada Pizzeria La Stella Full time

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys interacting with people and has a passion for delivering outstanding customer experiences.

**Responsibilities**:

- Provide excellent customer service by promptly responding to customer inquiries via phone or chat
- Providing service to customers who come in for dine in
- Serving tables food & alcohol
- Organization & time management to help provide a smooth service
- Process orders, prepare takeout bags ensuring it's ready for customers to receive

Qualifications:

- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Updated Serving it Right form
- Strong phone etiquette and active listening skills
- Proficient in data entry and cashier skills
- Sales experience or ability to upsell products is desirable

If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team today

**Job Type**: Part-time

Pay: From $18.50 per hour

Expected hours: 10 - 20 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

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