Consulting - Trade Compliance Specialist

1 week ago

Mississauga, Canada Farrow Full time

Farrow is a diversified, family-owned business that facilitates international trade by executing comprehensive customs brokerage and integrated logistics solutions. We provide our clients peace of mind with our customs brokerage, shipping, and freight-forwarding capabilities for Canada and the United States.

Farrow Prides itself on providing exceptional customs service with a true focus on trade compliance. It is our passion for personalized care that has led to Farrow being in business for over 100 years and has allowed us to constantly expand with 29 locations across North America and we're still growing We're real people, family-owned and dedicated to our employees with a history of reinvesting in them. This commitment and dedication are why many of our employees have been with us longer than 20 years and why we have been recognized as one of Canada's Best Managed Companies for 10 consecutive years.

Position Summary
This position is primarily responsible for completing and / or assisting with complex customs compliance processes in a timely and cost-effective manner. This may include providing consulting and advisory services to clients regarding HS classification, origin determination, valuation, appeals, AMPS, C-TPAT/PIP, duty drawbacks, etc. and other customs related duties as assigned. The incumbent is also required to attract and retain clients by selling additional consulting services that generate new revenue to achieve a minimum monthly target.

Key Responsibilities
- Identify sales opportunities and upsell consulting services with new and existing clients. Maintain sales pipeline. Prepare and submit billing information as per standard procedures. Make sales presentations.
- Maintain positive working relationship with client by responding to inquiries in a timely manner.
- Maintain positive working relationships with coworkers and internal clients while working collaboratively on projects, responding to inquiries, etc. Provide technical guidance to colleagues.

Education and Experience
- Completion of High School or Equivalent
- Certified Customs Specialist (CCS) designation (must maintain)
- Certified Trade Compliance Specialist (CTCS) designation (asset)
- US Certified Customs Specialist (asset)
- CBSA Professional status (asset)
- 5 - 7 years of proven customs industry-related experience, including a minimum of 2 years classification experience
- Consulting experience (preferred)

Competencies, Working Skills & Attributes
- Excellent verbal and written communication skills, as well as solid presentation skills, in order to present complex information to a variety of contacts both internally and externally.
- Entrepreneurial and self-motivated attitude with the ability to attract and retain clients to generate additional revenues.
- Expert knowledge of customs and relevant legislation as it pertains to importing and exporting.
- Excellent organizational skills with the ability to multi-task and prioritize.
- Excellent research, problem-solving, judgement and analytical skills with a high attention to detail in order to research and review complex information.
- Able to operate standard business machines including photocopiers, scanners, faxes, telephones, printers, etc.
- Valid passport

Working Conditions, Mental Effort & Physical Requirements
- Must be comfortable working in a fast paced, high activity and deadline bound environment.
- Concentration is required in balancing several tasks at one time.
- May be required to sit at desk or in vehicle for prolonged periods of time.
- May be required to view computer screen or printed materials for extended periods of time.
- May need to carry presentation materials, equipment, etc.
- Must be able to travel using a variety of methods throughout Canada and the United States.

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.

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